"My first order from Sewing Machines Plus .... a little hiccup in the beginning: they failed to notify me that my order was on backorder ... after speaking to a customer service rep the issue was resolved to my satisfaction and my order arrived within a week."
"I recently acquired a 1954 Singer 301 sewing machine. I wanted a 1/4-inch foot and walking foot, and Sewing Machines Plus had both at very reasonable prices and reasonable shipping."
"Super fast delivery and great product. Customer service reps are fantastic."
"Free shipping was advertised, so i decided to purchase a machine for my daughter from Sewing Machines Plus. My daughter didn't want the machine so i called to return it. I was penalized and charged shipping both ways, and a"surcharge". Im disgusted with this horrible service. I wouldn't even give them one star! I'll never purchase from them again! And I'll never refer them. This is not a good way to keep loyal consumers."
"Great ,fast mailing. ,item was exactly as described "
"I ordered bobbins for my long-arm and received a call about an hour later advising me the bobbins were on back-order. I was given options, although I decided to wait for them to get a new shipment. The bobbins arrived about a week and a half later. I appreciated the call and options!"
"I am in the process of purchasing my Machine and I am excited about it. So far so good and I hope to be ecstatic about the experience and the ability to create things with my machine."
"I ordered a vacuum. It works well. "
"When I purchased my sewing machine, I had several options of where to purchase it. Sewing machines plus was awesome to work with. First, they had the best price. Second, they offered free shipping and no tax, third, they threw in a little bonus gift. It was a win win for me. My Janome Jem Gold arrived quickly and I am using it daily. I will tell all of my friends to order from them. Love it!!!!"
"I have to admit I was a little intimidated by all of the boxes, parts and pieces that went into my new quilt frame. The instructions were easy to understand and it went together quicker than I thought. Great customer service as well."
"I ordered a new machine with Sewing Machines Plus. The service was great and the machine, stand arrived promptly! Thank you for great service!!
Becky, Seamstress of Cleveland Browns "
"fast shipping and great products"
"Can't complain about one thing! The machine was as advertised and the price was considerably less than a local quote. The Machine was very expertly packed and arrived in great shape. I unpacked it and tried it out upon arrival and she runs like a dream. Count me as one very satisfied customer."
"My gracie luslazer broke just as i was starting a quilt for a wedding. I ordered one from Sewing Machines, and also some extra bobbins. I got an email that the bobbins were backordered and I panicked. I called them and asked if the lazer could be shipped before the bobbins. She said sure if I wanted it sooner, and then they would ship the bobbins when they got them. Of course I wanted it asap!!! and I had it in a few days. YEA!! I Finished the wedding quilt even before the bobbins arrived. Great service and a real person to talk to. Will order from them again. "
"Very happy with pattern, it arrived when it was suppose to, did think that shipping was way to much"