"Never disappointed with their products. "

"Excellent and speedy service."

"Took 1 week for the hoop to arrive. Maybe using Amazon would speed this up."

"They always carry what you need for all your sewing machines be they old ones or new ones. Delivery is fast and ontime and customer sevice can't be beat. "

"Tried getting financed but declined due to not enough credit history.
Next day they called me back and are going to help me find other banks that will finance my account.
Looks promising!"

"I made a substantial purchase on line- and was terrified as we are on opposite sides of the country. When I received my machine, there was a manufacturing flaw, but after some time on the phone with Scott, it was very quickly remedied. I had several shipments of product, and the personnel at the store kept me informed with ongoing communication. Will continue to use them as one of my suppliers! The people are great and they back up their product guarantees"

"ordered item, 3 weeks later called because shipping was supposed to be within 7 days, & they had to follow up with their supplier and all I got was a "hopefully the item will be shipped next week" e-mail. Item was not back ordered. Customer service was gracious but the item was a gift & couldn't rely on a "hopefully" so I cancelled and bought the same item elsewhere for less $. Had no communication from sewing machine plus & won't order from them again. "

"I was surprised how quickly I received the materials I had ordered. And the prices were very good. I will use this site again.
"

"Quick delivery, awesome sewing machine, great price"

"Placed order on 2/4/16 and item never shipped called customer service by the way is horrible and doesn't exist they treat you like a dollar sign. And ultimately I had to cancel my order as they weren't sure when my order would ship. "

"I placed an order for product which was presented as if in stock, and over the next few days learned that it was backordered, they didn't know when they'd have them in stock, and then, when I expressed concern about the timeline, tried to talk me into another product than the one I'd been waiting to order.
The order was cancelled, and they never charged my credit card, but it was still frustrating, and wasted several days.
"

"Great experience with Sewing Machines Plus!!! Contacted customer service with a question about delivery and they couldn't have been nicer or more diligent in tracking my order and supplying me with the information requested. Sewing machine has been received and waiting on two back ordered items but they assured me that as soon as the items are back in stock they will be shipped to me. Would definitely recommend Sewing Machines Plus to family and friends and will use them again for future orders. Thank you Sewing Machines Plus!!!"

"Really pleased with item and price. Didn't take long to get it. Thank you! Will definitely use again.
"

"Fast and friendly service."

"I am happy with the way the person named Don helped me with my order. He was very helpful in getting just what I wanted. Thank you much Dolores Paulsen"