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Verified
5/5

2015-10-01

"Everything came as expected and when expected. Price was below anything I found elsewhere. Very satisfied"


Verified
5/5

2015-10-01

"Two items I ordered were out of stock & I needed the thread ASAP. A customer service rep was very helpful in finding similar thread colors that would work in my project. I have always been happy with the service from Sewing Machines Plus."


Verified
5/5

2015-10-01

"Great transaction. Will definitely use again!!"


Verified
5/5

2015-10-01

"The long arm quilter and frame was delivered in half the time I had expected and was in great shape. I ordered on line, the web page was easy to follow. I received email conformations through out the process. I am very happy with over experience."


Verified
5/5

2015-09-30

"I was pleasantly surprised when they called me to let me know it would take a few extra days for one of my items. They asked if I wanted to cancel, or wait and if I wanted to wait and send both items together. I wasn't in such a hurry that I couldn't wait a couple more days. It still arrived in a timely manner. I was happy with the whole experience. Items were easy to find on their website too."


Verified
5/5

2015-09-30

"This was my first order with Sewing Machines Plus and I was very happy with my order and fast delivery. I will definately order from them again."


Verified
5/5

2015-09-30

"Great customer service as always!!!"

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Verified
3/5

2015-09-30

"I finally got my order 3 weeks after placing it. That was only yesterday so I haven't had time to use or really even check out the products yet but they are good brands so I'm sure they'll be ok. One part of the order is still on backorder and since it is the thread that goes with the machine I bought I am a little disappointed. The people there have been very polite when I have called to check on the order status."


Verified
5/5

2015-09-30

"The machine was delivered quickly and came with everything the site said it would!"


Verified
5/5

2015-09-30

"I have been using the machine, experiencing with the designs that come with the machine, I ordered some quilting designs and look forward to getting them
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Overall customer service
N/A
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-09-30

"I was amazed and thrilled with the speed of service and the quality of the product. Thanks."


Verified
1/5

2015-09-30

"I ordered quilting machine on September 5, sent check on the 9th, check cleared my bank on the 22nd. I called to find out when my machine would ship was told they would get back with me. It is now the 29th and nobody has called, and I still don't have my machine. I could have drove to California and back by now and be quilting. It take way too long to get anything when you order from them."


Verified
2/5

2015-09-29

"I still have not received what I ordered nor a followup letting me know when I might expect it. "


Verified
5/5

2015-09-29

"Great company, always a very knowledgeable staff. Ordered my first long arm 3years ago. It shipped within days! Just love it!! Have been buying from them ever since. Prices are better than most other sites for the same brands. Technical support is always a phone call away. Thanks Sewing Machines Plus
"


Verified
5/5

2015-09-29

"This was my first purchase with Sewing Machines Plus and it's been a wonderful experience so far. "