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Return/Replacement policy:
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Verified
5/5

2015-09-11

"Fitted perfectly...keeps my sewing machine from moving around when I make drapes or large items like baby comforters..."


Verified
5/5

2015-09-11

"no problems with ordering and prompt delivery"


Verified
5/5

2015-09-10

"It was timely and what I wanted. They delivered on what I needed. I couldn't find the White sewing machine bobbins that I needed in a store. They had them."


Verified
5/5

2015-09-10

"Order was delivered promptly. I was very glad to get the thread colors I was holding a design for. Thanks. While riding with my sister and friends through San Marcos on the freeway, I noticed the name of your store on the back of a building. I'm very sorry we could not stop. Next time."


Verified
5/5

2015-09-09

"It took me sometime to figure out which Tote I needed for my new Futura Quartet Sewing/Embroidery Machine. When it got delivered - I was very pleased. I've already had my first class and the other students were in envy of my rolling tote. Thanks Again !!!"


Verified
5/5

2015-09-09

"I was very pleased with the timely matter in which I received the merchandise. Very satisfied with the prices. Will used them in the future."


Verified
5/5

2015-09-09

"Very good experience, quick service. Very satisfied."


Verified
1/5

2015-09-09

"Buyer beware! I purchased a high end product that did not fit my embroidery machine. I purchased in good faith but when I contacted customer service regarding the issue, I got the shock of my life! Free shipping was one of the reasons I purchased from SewingMachinePlus. I was informed that I would need to pay the return postage for my embroidery hoop and in addition, I would also need to pay the original shipping charges for the item. I decided to NOT send back my item but sell myself instead of paying the double charges. Free shipping is not free if you have to return a defective item and then pay for the privledge. FALSE advertising in every sense of the word and this company has lost a customer for life. I have been warning my quilt group and all quilting friends who purchase online to beware of this store. Very disappointing as I really liked the online store."


Verified
5/5

2015-09-09

"Both items rec'd in excellent shape. Very happy with Sewing Machines Plus. "


Verified
5/5

2015-09-09

"Love my new machine. Sewing machines plus is awesome. Great customer service. "


Verified
5/5

2015-09-08

"I had the most pleasant experience with Miss Dale Evans, who helped with my order and tracking down an item. She was the best and told me to give her a call anytime I'm looking for something. "


Verified
5/5

2015-09-08

"Prompt shipment and good service"


Verified
1/5

2015-09-08

"You took my money and never sent me whys I order !!!"


Verified
5/5

2015-09-08

"I like doing business with Sewing Machines Plus.
They have a good selection, great service and customer communication and fast delivery.
I also like the fact that they have videos showing how to use their products.
"


Verified
5/5

2015-09-07

"I've ordered from them many times and never been disappointed"