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Return/Replacement policy:
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Verified
5/5

2015-09-07

"Order came in 2 days to save the day. I was able to complete my quilt in time for my niece's baby shower. No complaints on this end."


Verified
5/5

2015-09-07

"Thank you for filling my order promptly . I would recommend Sewing Machines Plus to my other sewing friends. Liked the quality of the parts I ordered for my sewing machines. Very satisfied. Thank you . Sincerely B.D. S."


Verified
5/5

2015-09-07

"Excellent & knowledgeable customer service for online orders; speedy shipments with no errors; I received follow-up emails and telephone call to confirm satisfaction with orders. Will do business with these folks again!"


Verified
5/5

2015-09-06

"Nice to find what I was looking for; speedy delivery. Very satisfied."


Verified
5/5

2015-09-06

"They had what I needed and the quality is great!"


Verified
5/5

2015-09-06

"Timely delivery and the product was as described."


Verified
5/5

2015-09-06

"Just what I ordered, nice packaging, very happy."


Verified
1/5

2015-09-05

"What a great disappointment!!! I ordered eight items shown on the website. I received only one item of what I ordered and part of the order was replaced by whatever your company felt that would be ok to substitute. I ordered six of a variety package of chromium needles in the sizes that are recommended by Singer for the Singer Futura Quintet and I was sent one errant package of needles that were not chromium needles and 15 needles of one size needle that I would have gotten six of in the variety packages I ordered. Your answer to me was to contact Singer to see when they would be available and to keep the errant variety package of needles since I would have a hard time finding what I ordered. I was never contacted about the stabilizer I ordered that was also not available. I sent an detailed email about the problems with my order and was never contacted. "

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Verified
5/5

2015-09-05

"I have bought two different items from them. Both arrived on time and in great condition. Excellent company to deal with. Great products. Great prices"


Verified
1/5

2015-09-05

"I HAVE NOT RECEIVED MY ORDER"


Verified
5/5

2015-09-05

"Quick response my online purchase and a phone,call with a question for me about it. Very pleasant and helpful. I've since written an email with a question about a sound it makes and attached a video about a week ago. I've not received a call back yet. I'll call again next week."


Verified
5/5

2015-09-04

"Excellent company to deal with. Product arrived well packaged on time and exactly as ordered. Prices are excellent as well. "


Verified
5/5

2015-09-04

"While all went smooth and we are very happy with the product, there was a little trouble getting the shipping info. All worked out OK however."


Verified
5/5

2015-09-04

"I made an error on my order that I had placed on a Friday, I sent an email on Sunday when I realized my mistake and they promptly corrected and sent me the right items. I have always had amazing service from them!!!! "


Verified
5/5

2015-09-03

"Great price, on time, no problems."