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Verified
5/5

2015-09-23

"I ordered an acrylic extension table for my Elna sewing machine. The product information was good and the ordering process was easy. I received the extension table in a timely manner and it was packaged very well. "


Verified
5/5

2015-09-23

"finally found exactly what I wanted and could download it right to my computer for instant use."


Verified
5/5

2015-09-23

"Staff was very friendly and helpful with the purchase of my long arm. Answered questions helping me decide which machine would fit my needs. "


Verified
5/5

2015-09-23

"Fast delivery. Exceptional machine. Worth every penny."


gra
Verified
5/5

2015-09-22

"Very fast delivery service. Accuracy in filling order. Quality product. Thanks!"


Verified
5/5

2015-09-22

"Great experience - delivered what was promised!"


Verified
5/5

2015-09-22

"I received my order well before I expected it."


Verified
5/5

2015-09-22

"Always extremely satisfied. Their website is easy to use. The pictures and explanations about how to use the machine feet is wonderful."


Verified
5/5

2015-09-21

"I ordered Pfaff foot ankle adapter.....It was shipped right away....Price was much lower than ANY other sellers'. I will buy sewing items from them, again, as they provide good products & fast delivery, which is what all of us want."


Verified
3/5

2015-09-21

"The sewing machine and frame came without a problem. The machine came without any updated assembly instructions. The machine was packaged well and worked right out of the box, However the laser pointer still hasn't arrived and it's been over a month now. We have called Sewing Machine Plus several times and was informed that it was back ordered and they were unable to provide an estimated delivery date. This may seem like a minor issue however why advertise a product when you know you can't fulfill your obligations. "


Verified
5/5

2015-09-21

"This is the best company I have ever bought anything from. The people I dealt with on the other end of the phone made it seem like they were sitting with me in my living room. They go the extra mile that is almost impossible to find in a business today. I could not be more pleased with the products or the customer service. Prayers and Blessings to all at SMP."

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Verified
3/5

2015-09-21

"The items came in a timely fashion. Although they did not fit my machine."


Verified
5/5

2015-09-21

"Ordering was quick and easy I received my machine 3 days later and very happy with the item"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-09-21

"Wow, Sewing Machine Plus did an awesome job on my order. The quick response to my question about my order was fantastic! Thanks"


Verified
5/5

2015-09-20

"The item ordered arrived quickly and was just as ordered. Thank you!"