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Product & services pricing
4.82/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2020-08-22

Good place to shop for sewing parts

"Fast shipping and product was exactly as described."

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5/5

2020-08-21

Awesome service.

"Item was out of stock when initially ordered, however stock quickly replenished and ordered shipped to Canada, with no unusual delay. Emails tracking package received daily. Keep up great work."

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5/5

2020-08-20

Bobbin cases

"The bobbin cases were the exact part I needed to get the two donated sewing machines to work for our quilting group. "

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5/5

2020-08-18

Excellent service

"I love you guys! Great service and quality products!"

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5/5

2020-08-17

Replacement cover

"I was so pleased to find the part I needed for my sewing machine! I received it within a few days.
"

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5/5

2020-08-13

Glad to have found this website

"Item was as described. I have a very old Singer so I didn't expect to find a booklet about it. Delivery was longer than expected. "


5/5

2020-08-09

Fast accurate

"It was easy to find the right part. Parts diagrams were detailed and easy follow!"

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5/5

2020-08-09

Great...parts arrived just fine

"Parts arrived just fine. Thank you."

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5/5

2020-08-08

Good first experience

"After placing my order I go busy and noticed it had been a week since I ordered. With all the pandemic back log I decided to call and check. I spoke with a very pleasant lady and found it had gotten caught in the system. She sent it immediately over and promised it would go out the next day. She stayed on top of the order and noticed that one of the threads ordered had run out she tried to call but could not get through and sent me an email asking if I wanted to have them try to match or cancel that portion of my order. Nice job getting close match! Great customer service! Once I was notified it was on the way it took about 4 days to arrive."

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5/5

2020-08-03

Amazing

"I will order again. The order came very fast."

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5/5

2020-08-03

Perfect

"Site is user friendly and the delivery was very timely. We be using this site for any sewing related parts that are needed."

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5/5

2020-07-30

Good service

"
107/5000
Order arrived on time and the part is what we need to replace in the sewing machine.
Thank you
Harold
"

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5/5

2020-07-29

World class service

"Thank you for all your assistance in making sure what I needed was in stock, placing the order, and shipping in a timely fashion. The Spring arrived 2 days before I was told that it would. My customer was very happy that their machine was repaired and return to them quickly. Your customer service is top shelf. 5 stars."

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5/5

2020-07-27

Wonderful ordering experience!

"The site made it so easy to find the exact parts I needed to restore an old sewing machine to working condition. One of the parts even said it was out of stock (which I didn't realize until after I had ordered) and would be sent when it was re-stocked. I was worried that this would take weeks or even months, but it came with the rest of the items I purchased! Very pleased with the experience and will shop here again when I need sewing machine parts! Shipping was quick, customer service was great, and the parts worked perfectly when they arrived!"

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5/5

2020-07-27

Exactly what I needed!

"Website helped make my selection easy. Very fast shipping."