"The package arrived 15 days after the estimated delivery time. The clothes look great, bad quality but doable. You can't really find trendy stuff like this for this cheap so you gotta take the good with the bad"
"To be honest, I bought some items for my daughter, and so she is very happy from products. During my shopping I can see, check very good product. It is specific choice, because I cannot see/fit/touch a product, but anyway Sheinside doing much as possible, to find suitable eg. trourses etc.
Overall, I am very happy from shopping with Sheinside, which are clear, pleasant, no hidden bad points. Also I am happy, if my daughter is satisfied and smile:).
Thank you,
Arkadiusz Biegaj"
"I am not impressed at all. Have sent 3-4 messages over a period of week and none have been responded too, email outlines these issues. Problem No1: They advertise 50% off if you sign up 5 Facebook friends to their site, of which i did & no coupon received? Problem No2: Received an email offering a further 15% off my order with a coupon but the site wont allow me to enter the coupon code?? Problem No3: The site clearly advertises 20% off for first order but the only discount that comes off is 25% off for sharing the order on facebook??? So many discounts offered yet none seem real or genuine???? Coupon codes cannot be entered on checkout??? I am confused with so many discounts offered??? Waiting to pay for my first bulk/wholesale order & ready to place at least another 3-4 $1000 orders but NO REPLY as yet???? Also want to know if they offer wholesale/bulk prices?? VERY FRUSTRATING INDEED & I HAVENT EVEN PAID FOR ITEMS YET, WHAT SORT OF SERVICE WILL I GET AFTER THE ORDER IS PAID FOR?????????
"
"Took forever to come and I was very dissatisfied with the fabric. I purchased a dress, a shirt and a necklace from the website. I inquired about them after a few weeks and was informed that the clothing was being made in China. I received my order about a month after I ordered it. The dress was poorly made and did not look like the picture and the shirt was difficult to put on because the material had no stretch. The necklace that I purchased was cheap and the eiffel towers were tiny compared to the picture. I would return them but I do not want to deal with shipping something all the way to China. I would love my $70 back."
"Tried more than 5 times to buy a dress. At the end figured out credit card company don´t accept my transaction on my currency (R$) it must be in US$."
"I ordered over ten days ago and my items still haven't ship yet they still charged me for everything and said it would only take 5-7 days to ship. Very disappointed, the site is not reliable. "
"too long to ship .... no seriousness , I informed you change address 3 times and it is still old address in mailing address . I do not understand why ??? I hope my order arrives .."
"Not received! Not happy I want my money back!"
"edit: very belatedly upgrading my review to 3 stars... i received my clothes after almost a month after learning it was a holiday which was the reason why it took so long for them to be shipped. my order came and was nice- some pieces great quality some so-so, which is what i expect for the fair price.
original: i can't speak to the quality of the clothes themselves, but i can speak so far for their "processing" time. i ordered 5 items totaling over 100 (with express shipping), and 12 days later my order is still marked "processing" on their website. i only got a payment confirmation from paypal when i paid; no confirmation or tracking from sheinside.
i understand if shipping itself is slow since it's overseas but 12 days to put an order together is really slow. i googled this and am seeing dozens of reviews of people saying their items took over a month to come...
their customer service is very disjointed... i e-mailed about a malfunctioning coupon code once, and received 4 of the same reply from different people there throughout 2 days. i contacted 2 times about my order and haven't received any response so far.
i will revise this as necessary if my clothes come but i'm starting to wonder if my money would be better spent elsewhere."
"the worst service i have ever encountered. have tried contacting 4 times with no reply. my package says it was delivered but I never received it. Complete waste of my money. unreliable. terrible service. will never shop here again and advise everyone not to place an order here! what kind of store doesn't have a customer service number?!?!"
"I placed my order on August 9th and its now October 2nd, the shipping info on sheinside said it would only take 4-10 days + processing to receive my order, but I still haven't received anything, like if my orders late I should at least get an email to know where my $100 worth of clothing is at! I have tried emailing this website but i haven't heard anything that way either. Will not be ordering from this website again!
**Just got an apology for the late order this morning, apparently one of my items is a best seller, wish they'd posted this on the website but yeah at least they replied."
"It was great, but there is a item that doesn´t have the size reference so i couldn´t know if it was my size"
"althought I had a hard time getting in touch with customer service and I was getting scared my order would never ship, I finally got my order (about a week ago, after a month) and I love the stuff i got. After writting my review and after sending them a bunch of emails, they finally answered me (took a week or more) and sent me a tracking number. I am super happy with the stuff I got, hopefully. I am still debating if I'll buy from them again since I absolutely love the clothing (although not really true to size, i suggest you buy 1 or 2 sizes larger than you usually do) but the shipping time is a bit long. If they improve the customer service and the rapidity of shipping, I will most certainly buy from them again!"
"I recently found out about sheinside, i wass totally hooked at first sight loved it big time!! Notice the 'ed' at love.. Well to explain myself sheinside gives you the uppertunity to shopp from a crazy wide stock, but it happens allot when you checkout and pay the things you bought every thing is fine!! And when im so exiting forr my stuf they email you and say that the item i wanted most was out of stock.. Why did you guys let me pay it and see it in stuck at first sight!! Im so dissapointed at that!! That's like a major sat back for sheinside!! Xoxo "
"The purchase was easy and succesfully made."