"Overall, a great shopping experience!
Reading other reviews really helps with determining size and quality! The addition of reviews to products was a great improvement. The quality and sizing has also greatly improved since the beginning. Sometimes it takes longer to receive shipments, up to 3 weeks even with express shipping, however they always send an email informing you of the delay so you are aware. "
"I ordered three tops from the website and they took five weeks to arrive and the quality was terrible ; poor sizing, cheap material and shabby stitching. I am aware that the clothes are at the lower end in pricing but the clothes were could not even be compared to any of the lower budget high street stores . Very disappointed and definitely wouid not recommend ! "
"Literally the best online clothing company ever. The prices are so affordable just perfect! Great customer service!"
"I've shopped at she in several times and loves most of my purchases. Their customer service team gets back at a timely manner anytime I've had questions. This is my new favorite store and they have a returning customer. Thanks shein"
"I've been a customer for over a year and find the pricing and quality excellent, not to mention how on point they are with their styles."
"I've purchased several times from SheIn and I'm very happy with the overall experience. They have one of the best online customer services! Always answer my questions super fast and help me with my orders. Also the quality of the clothes is super good for the price. Definitely gonna keep buying from them! "
"The items exceed all expectations, with great price points! "
"I had a fairly big order and so it took a little longer to arrive, fair enough, but one of the tops wasn't in the parcel. I went to customer service and they wouldn't send it again and said they would give me a full refund. I am yet to receive the refund and it has been almost 4 days, they said it would be in my Shein wallet in 24hours. Sorry, but I'm not impressed."
"I LOVE shein!! The clothes are cute and affordable and have good sizing for bigger girls (like me). The one thing about Shein that's disappointing is the shipping. It took about a month for my package to get here, which is kind of annoying, but at least it gives me something to look forward to
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"All the clothes that I ordered are made with very good material, and fit exactly with the size that I request. I suggest this site for people that wants to spend a good price for comfortable and beautiful outfits!"
"I have ordered multiple items from Shein and they have all been good quality. I will surely recommend this site to my friends and family."
"I have ordered 6 times so far, with 6-10 items per order. I only received the wrong size 1x. But it fit so I kept it. I had great customer service through their online chat system. All of my orders were sent promptly and received quickly. A bit of advice to make your experience as great as mine has been -
review the sizing for each item and don't rely on your standard size. You should also read the reviews as people accurately describe if an item is loose, snug, stretchy, etc. Because of this, I've ordered a small in some clothes and an XL in others. The quality of most items is fantastic, especially for the price. Again, if you read through the reviews, you'll get an idea if something is thin and needs spanx, or thicker and not sheer. I would never be able to afford all the clothes I've bought, if I had purchased them in stores. "
"They are selling very quality clothes, the description of the clothes are accurate. Color and texture is just as described and same like the photos. The price of the clothes is very affordable. And they keep having new styles coming out. If I need to buy the similar clothes in some actual stores, that will be so much expensive than Shein. Fast shipping! Easy return process, I can return it without headaches. The process is easy from I create the ticket, return it with free postage, to get back the money. I just drop it to the post office or with some small packages I can just drop it to the usps mail collection boxes nearby me. Then I get my money back in the wallet after they received the item. I'm very satisfied with everything. "
" Love the clothes on the site. Reviews very helpful when shopping. It's very affordable and the shipping is fast."
" just made an order and choose the express shipping and paid the extras as I need it soon. After my order I advice the online chat service that I leaving by a curtain date and will need my order by then. Please note the express shipping is 3-8 days and I needs my order in 15 day. I was rudely replied to My Kimi who told me that they still have a processing time of 3-6 days and they don't work on the weekend. She then shows me a fine print that says I says this and I tell her this should be by the options that say they will have a detail because or relocation or where it gives you the shipping opt at check out not in the small righting at the bottom, She basically told me if I don't like it she will cancel my order in which she done with not even an opt given to me or to try to find a reason to help.She spoke in slang words and had no conduct that I am a customer and has an option at me to just shove it. When I expressed how disappointed I was her response was not an apology but a simple is there any question I can help you with and a smiley face. I am so upset and disappointed in how Shein had dealt with my issue and the lack of trained staff. Please do not buy from them this is my second order and the 1st time I also had a problem. They always deliver late and have excuses and no solutions. They will take your order take the money then have a the FYIz after all is taken which is miss leading and unprofessional as no one read the fine print at the small bottom end of the screen when the ship opt is also at the check out with less info and no TNC.
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