"Love the color and look of this coat. Waiting impatiently for it to arrive!"
"Truly amazed by the shipping speed. Contacted customer support for more information about the dress dimensions, and they responded very quickly and professionally. The dress was perfect, fit my waist just right and got a lot of attention for it. The price was a steal, similar pieces go for way more elsewhere. I love their clothing line. I would most defiantly be using them again, perhaps to find something to accessorize and compliment the dress well. "
"Great clothes, fast shipping"
"I shop here often, the prices are really cheap. The only downside is shipping takes a while but they have good deals. Also look closely at measurements listed so you know what you're ordering, I only had one problem in the last about a missing dress, but they were very kind as to reship it to me at no extra cost, they do care about customers I recommend emailing them over the live webchat"
"I ordered the green halter maxi dress and matching necklace from Sheinside and am really satisfied with the standard of the products and the customer service I received.
The material of the dress is good quality and you can tell it has been well made, several people have already asked me where I got it from! The necklace is also really good quality, sturdy and a good material which hasn't tarnished.
It arrived in less than the 28 days predicted, which was a pleasant surprise as some sites take forever to ship items. I also had to contact customer service right after I made the order because I had made a mistake on the order and they were really helpful, friendly and emailed me back straight away.
I am very happy with this product, the shipping time and the quality of service and will definitely be ordering from this store again!"
"UPDATE: She inside did contact me concerning my refund and I was able to be refunded a week later. I ordered a really beautiful coat from she inside on 12/05/2014, the color looked amazing online and the pictures of the women who wore them looked stunning so I knew I had to buy it. I first ordered a medium which fit like a small, the fabric was very thin, but I really liked the style so I returned it for a bigger size. It took forever for me to get the second package which I ordered in a large. The second package fit the exact same way the small did. So I gave up on the coat and returned it. Now, I returned the second package on 01/15/2015, they got it 01/21/2015. It is now 02/09/2015 and I have yet to receive my refund. I wrote to someone about this and they told me it will take 14-20 days to refund, now that is ludicrous, never have I had to wait so long for a refund, on top of already waiting so long because they never even processed the return. I am so disappointed in this store, and I have raved about it to friends and family before all of this happened. I will definitely be telling them not to purchase anything from this store"
"I loved my purchase!!! the jacket and vest are so amazing both in white, wich gives my aoutfits that chic look that I love. Thaks sheinside"
"Warning to all: She Insider, they sell cheap clothing (and its cheap), My Daughter just had to have a jacket by them and I didn't want to order it but she really wanted it. The first one was so small, and it took 4 weeks to get, so I contacted them and they were happy to replace it. unfortunately it ripped, so I contacted them again and they said because it was warn, it could not be returned. I HIGHLY RECOMMEND THAT YOU DO NOT ORDER from them. They are hard to contact, terrible customer service and their return policy stinks. Thank you"
"I had a bad experience with this seller but a friend of mine had a great one. It really depends on which SAV officer is taking care of you.
Advice:
- Make sure you give a postal address where you will be able to receive the package. Mine got lost in transit.
- Ask for a manager everytime you cannot deal with an SAV officer
Hopefully they refund me. "
"Super fast shipping, awesome prices, clothes are true to size!"
"HORRIBLE customer service- or lack thereof. I emailed and contacted them a few days ago and have heard no response. I ordered ONE item 14 days ago and it's still processing. Still not even shipped from warehouse. These reviews that say fast shipping have to be fake because it's unacceptable to wait 14 days for a single item to process. Spend the extra few dollars and order something from a reputable brand with real customer service."
"La preùière fois, le colis a été retourné dans le pays d'origine. J'ai donc envoyé un message à Sheinside et très vite une personne m'a répondue, s'est vivement interessée à mon problème, me renvoyant plusieurs messages et a réexpédié le colis que j'ai reçu dans les plus brefs délais. Un très bon point pour le service client donc, d'autant que la robe est conforme autant au niveau visuel qu'au niveau de la qualité à celle que j'avais vu en photo. "
"I placed my order and received everything but one item that is being shipped separately in 1 week. I am very pleased with the quality. Every piece I received feels durable and looks amazing. "
"good seller and customer service."
"TERRIBLE QUALITY
I ordered a camel sweater after seeing a famous youtuber wearing it. It took about 3 weeks to be delivered and when it arrived it was horrible. It looked nothing like it looked on the site and it had no tags on it. Extremely bad quality. DO NOT BUY FROM THIS WEBSITE."