"I have not received a shipment, yet. I have 3 orders, and looks like the first has been sent back or returned?"
"I WOULD NOT GIVE ANY STAR TO SHEINSIDE IF I COULD.
Overall, I have had the worst shopping experience on your website EVER!
I placed my order on 2/12; but I haven't gotten my package so far. They sent my package on 2/14. I keep tracking my order since then, but it shows that my package is STILL in HK. I wrote an email to them, they gave me a tracking number; but the tracking number is INCORRECT. I keep sending numerous emails to ask them where my package is, NO RESPONSE.
It takes like forever to get my package; since my order costs around 100 dollars, which I think is kind of a big amount of order. They use EXPRESS SHIPPING method for me. According to their website, it takes around 5-7 days to arrive if we use express shipping method. Oh well two weeks have passed, I don't know when I can get my package.
Poor customer service; poor shipping system.
I will NEVER EVER shop on their website again.
!!!! BE CAREFUL for those who are interested in their products; read all the GENUINE reviews first!"
"Overall pretty good, but i thought the 33% off was off the whole order, but it was only off one item"
"I have not received my order."
"Cute clothes. Can't wait to get them. "
"This was my first order with Sheinside and I was very impressed by their large inventory. I found a nice selection of fashionable items that I liked. Finally, the prices are great! I rated the site 5 stars!"
"My order has been awaiting shipment in the same place for 7 days "
"Regarding the very low price I was sceptical about the items I bought. As soos as I received them I totatly changed my mind. The quality is really good and the dress design amazing and very original."
"It was my first time ordering from Sheinside or online because I prefer to try the item before I purchase it, but their clothes are really cute and affordable so I decided to give it a try. I'm not disappointed at all! Their shipping is very fast ( I placed the order on 30 jan, it was shipped on 11 feb and i received it today, 20feb) and the quality of the clothes is really good. I didn't have any problem with customer service either. I really recommend them and I'm sure I'll order from them again soon enough. And no, I'm not paid or anything for writing this review but i'm really pleased with this purchase."
"Honestly I have never had a worst experience shopping online before. I ordered on Feb 09/2015 They said they had shipped it on Feb 15/2015. I had requested Express shipping and had paid EXTRA for this express shipping. My package came Feb 20/2015. More then 10 days for a package is NOT express. Online chat people don't respond and when they do they are very degrading and unhelpful. One of the girls named Christine "helping" me had even questioned me about where I saw the express shipping would take 3-5 days. She told ME as a CUSTOMER to go back and double check. Needless to say, I will not be purchasing anything from them again. The quality is okay, EXPRESS shipping time period is terrible, and they SERIOUSLY need to check the people working in Customer service. Some of them have decent English that I could barely understand. Oh.. one more thing! the tracking metre does NOT work on their side. My package has been delivered and it STILL says " Departed HK" Overall rating would be 2/10. "
"My first time ordering clothes online. I haven't received them yet, but I have high hopes. Everything on here looks so gorgeous on the models. At least if everything doesn't fit me properly, the deals were great. I wish I knew where they were shipping from too. "
"Website is organized very well. Only thing that was confusing was checkout. At one point my entire shopping bag was cleared. I also think improving clarity of etas of shipped items and if an item is sold out or not would improve the sheinside shopping experience! "
"This website has very inexpensive clothing which is what originally peaked my interest. The shipping was pretty quick. I received my items and when I went to try them on, the sized were definitely not correct. I measured myself and made a choice of size based off of their sizing chart. If I had known this prior, I would have purchased a larger size. I know this is a risk of shopping online so it's really not their fault but this should be a warning that sizes run very small. The return policy is very easy. As long as it's received within 30 days they will refund the order. I like that their website is very easy to navigate and when I go to return, I can enter my tracking number for them. "
"I placed an order on this website on the 8th of February, twelve days later and my order is STILL being processed. I've placed complaints through the livechats and they did not respond. Very unprofessional, I wholeheartedly regret shopping with them."
"I am a Fashion Goddess but most Importantly a Shopping ADDICT!!! X_X
And so my search for an affordable and fast online shopping site, with quality products to offer its costumers was over when I found SHEINSIDE.
With constant giveaways, everyday sales and discounts on items/products is just overly amazing.
From dresses to jewelery the variety is limitless and priceless. I felt like grabbing them ALL through my laptop, but instead I just Shop away. My order for a dress was scheduled to arrive within 3 weeks, I surprisingly got it within 10 working days and delivered to my door steps. Not to mention my dress fit perfect.
Unfortunately, I strongly dislike the limited variety of shoes, which isn't cool for me.
But I still can't deny that this site is incredible with 110% customer service satisfactory. I recommend ANYONE to shop. I love me some DISCOUNTS :D"