"My wife bought a laptop case from Shinza.com, and we paid $20.00 for 2 day shipping because we were going to be moving the following week (the item itself only cost $30!). We ordered on a Thursday, so we didn't expect the item to arrive until Tuesday of the following week (if they shipped on Friday as they should have). On Wednesday of the following week we received an e-mail that the item had shipped!!!??? It took an entire week to ship our item??!! We tried to contact the company, but they have no phone number, and they do not reply to their customer service e-mail address."

"The worst ever.

I made my order in April 9th, received the confirmation and no more. That was it. Not a single word about my product or whatsoever.

I've tried every kind of possible contact with them and, guess what? No answer. I'm still waiting for my product or any kind of information.

I hate Shinza.com!

(It's been three months I've been using my MacBook box as a case and it's getting REALLY anoying. Not what I expected.)"

"Fast shipping. Order as described.
Highly recommanded."

"All I can say is WOW, I am so glad I found Shinza.Com and the ZeroShock III

I like many others who bought the new MacBook Air have been on the search for the perfect sleeve ,
now I am not saying this is the perfect sleeve but I bet you can't find one that is a better value and FIT!

Many of my fellow friends on the Apple boards have been chatting about sleeves etc.

I jumped in and bought one of those "CUTE" sleeves that looks like the envelope used in the Mac commercials to my horror it was way too big then I found the zeroshock III great fit in my opinion .

I even got it in my favorite color ORANGE

I was able to take some photos of the ZS III with my MBA in I placed it on top of the ENVELOPE I bought the week before and posted it on the
APPLE SUPPORT DISCUSSION boards and many seem to like the value and look of the ZS IIII

I am not sure if the photos will show up but I wanted to share them :




Below is the ZEROSHOCK III ordered from

http://www.shinza.com/

http://pages.sssnet.com/themiz/AirCover2.jpg



http://pages.sssnet.com/themiz/AirCover3.jpg

"

"The Shinza ZeroShock III is by far the best sleeve I've ever picked up. Has a temperpedic type interior that will definitely protect your laptop from bumps. Before purchasing I went to every single electronic store (Fry's, BestBuy, CircuitCity, CompUSA, etc) and tried every sleeve they offered. None of them were anywhere near the quality of the ZeroShock III, and they weren't that much cheaper. I emailed Shinza's Customer Care and they Audrey was extremely helpful. She did more than was necessary and assured/convinced me that the sleeve will satisfy me, and it did. Honestly, this sleeve is amazing and you would not regret it. If you really care about quality and style, and protecting your notebook, Shinza should be the sleeve to purchase."

"The customer service at Shinza is SUPREME! They answered my pre-sales questions promptly and shipped my order immediately. It even arrived earlier than promised! The product was exactly what I wanted. They have my HIGHEST recommendation and I would be happy to do business with them again."

"I needed a case that was not normally carried in the US, and Audrey was very helpful and communicative in handling the special order. I just got the zeroshock III cases and they are great, they use a foam that doesn't easily let air in/out so are very protective, since you in effect have an air cushion around your gear. Very happy and couldn't recommend more highly."

"The customer service from Audrey was excellent in terms of providing me with the exact measurements of my Lenovo 3000 V series laptop and the bag that it will fit in. Received shipment in 5 days. The laptop fits really snug and it fits into all my travel bags and a small business case. Audrey's follow through on ordering questions and delivery was just great! "

"Purchased a ZeroShock III sleeve for my 15" HP Pavilion from Shinza. Outstanding product for such a very inexpensive price! The sleeve looks and feels classy and the shock padding is excellent! I've played around with a few of the cheap neoprene sleeves and none of them even compare to the ZeroShock in terms of durability and protection. But the clincher was the unparalleled customer service! Audrey was very helpful, prompt and professional with her emails before and after the sale! Shinza is a top notch company with amazing products and I would not hesitate to do business with them again! Thanks, Shinza! From me and my HP Pavilion!"

"Seeing as how I have been a customer service manager for years, I can greatly appreciate the amazing service that this company has given me on all 3 orders I have placed. I just recently purchased another Zeroshock sleeve for my new laptop. I didn't know how well the sleeve would fit my laptop so I emailed them to ask a quick question. Audrey responded back within a day, but she actually went to the warehouse and took a picture (without me asking for anything) of the same model laptop I have inside the new sleeve. This is beyond great customer service. The shipping was VERY fast and I couldn't be more pleased. The sleeves have held up wonderfully and I have no doubt that I will be ordering from them again. This company is great; if you have any doubts just email and have them prove it to you!!"

"Very happy with the 13" ZeroShock III. Purchased 3 for our Sony VAIO laptops. The ZeroShocks are light & thin yet provide the protection we need for our day to day use and traveling. (The outside pocket is kind of superfluous and the sleeve could probably be improved by simply eliminating it and the corresponding zipper - but this is a minor nit.) Huge kudos to the Shinza customer care team (Audrey in particular) which far exceeded our expectations. We ordered 1 size too small and didn't realize it until the product arrived. Shinza customer service took care of shipping us the next size up and promptly credited the full amount when we returned the original ones. Their customer service was fantastic and thorough. We have been delighted overall with the experience and with the product."

"I am very pleased with the ZeroShock III 14-Inch Notebook Sleeve I ordered from Shinza. The product maybe a little pricey for notebook sleeves (in the $30 range), but rest assured that it is made of superior quality. Unlike cheap $10 or $20 sleeves lined with thin foam, ZeroShock has actual padding that compresses and decompresses when pressure is applied; it is also very stylish and well-built. I highly recommend their product in offering great protection for any laptop.

As for the company, I commend Shinza for its excellent customer service. I asked a question by e-mail and Audrey (a customer care representative) answered timely, and then assisted me with further questions. Moreover, I was informed about a back-to-school savings code going on that I was unable to place when I ordered. Audrey updated my total to reflect said savings.

I highly recommend ZeroShock for its superior quality as well as Shinza for excellent customer service and fast shipping. I would not hesitate to buy from them again in the future!"

"Great products, very fast shipment and great customer service. Will put them in my favorites for future purchases."

"Top-notch product, absolutely outstanding customer service (with personal contact to check on my satisfaction--pretty rare!)

I will order from these folks again!"

"Shinza.com is excellent; great website, excellent customer service, great products that are also very cool and quick delivery. I highly recommend a look at their wares (especially the ZeroShock III computer sleeve and iPod stuff) and suggest ordering anything they have that you might want. I will definitely be going back to them in the future."