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Product & services pricing
3.40/5
Chance of future purchase:
3.82/5
Shipping & packaging:
0.00/5
Customer service:
3.75/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-05-29

Remove Your Sticky Pain

"I do not know how or where I got my first spray adhesive tape spray remover but it is deffinately an asset to reduce sheared skin."

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Verified
5/5

2023-05-29

Thanks

"Easy to find what I was looking for and the prices are fair"


Verified
5/5

2023-05-28

Easy Access, Good Products

"Easy to shop and check out!"

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Rep reply posted 2023-05-29
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
4/5

2023-05-28

Newbee

"I was able to find the things I needed with only a little hesitation, and references to some literature. I was given by the hospital. Thank you for being here; it’s a pity you don’t offer next day shipping!"

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Rep reply posted 2023-05-29
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness needs.

Also, we constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Ostomy Supplies, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-05-24

"used you for my supplies when needed as i am a disabled vet. i sometimes need to order extra supplies to supplement my usage."

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Rep reply posted 2023-05-24
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
2/5

2023-05-21

Promised 15% off if sign up with first order. No 15% off

"Top left of screen says Sign up and get 15% off. That didn't happen."

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Rep reply posted 2023-05-23
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for any inconvenience and regret that the coupon code did not work for you. We have emailed you with the details please check your inbox.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,

Team Shop Ostomy supplies”


Verified
3/5

2023-05-15

so so

"couldn't find login. username confusing me. 40% of on initial add but could not be accessed"


Rep reply posted 2023-05-16
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop Ostomy Supplies, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-05-12

Easy Ordering

"The products were in stock, it was easy to order my supplies, and to check out."


Rep reply posted 2023-05-13
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Ostomy Supplies, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-05-08

Pleasure

"Always a pleasure to order from Ostomy"


Verified
5/5

2023-05-07

New Customer

"Glad I found this website as ostomy supplies are not easy to find in my new city. "

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Verified
3/5

2023-05-05

No review

"I haven't gotten anything yet."

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Rep reply posted 2023-05-12
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced.
We are working on your order and the tracking details will be emailed to you at your earliest convenience. Meanwhile, we highly appreciate your cooperation in this regard.

If you face any such issue in the future, please feel free to contact us by calling us at 866-316-0162.

At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.

Thank you again,
Team HPFY”


Verified
5/5

2023-04-30

"It is pretty easy to order from your online store. The products I order work for me. Things arrive shortly after ordering."


Verified
3/5

2023-04-29

"Login easy, I had difficulty trying (22 minutes) to change the password. If I had to spend any more than 5 more minutes I was ready to try another company"


Rep reply posted 2023-05-02
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,

We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162. At Shop Ostomy Supplies, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”


Verified
5/5

2023-04-28

Odor gone with the spray

"Was great easy fast and efficient "

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Verified
4/5

2023-04-28

satisfied customer

"pain in the **** changing actual mailing address from old address"

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Rep reply posted 2023-04-28
A rep from Shop Ostomy Supplies, HPFYCustomerCare, has responded:

“Hello,
We apologize for any inconvenience you experienced while placing your order.

We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Ostomy Supplies, customer satisfaction is of utmost importance.
We hope that you will continue to place your trust in us for all of your health and wellness needs.

Thank you again,
Team Shop Ostomy Supplies”