"Why do I have to have a prescription certificate for conforming gauze or simple saline?"
"I need the items shipped faster than 5 days. No choice on how quick to ship. "
“Hello,
Thank you for your feedback.
We want to inform you that we have a different shipping option on our website.
Shipping Options :
Economy Shipping: Most orders are delivered in 5-7 business days.
Standard Shipping: Most orders are delivered in 3-5 business days.
Expedited Shipping: The fastest option available. Most orders placed before 2:30 pm EST are delivered in 2-3 business days.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
Thank you again,
Team HPFY”
"Wonderful discount for wounded Veterans. Thank you so much. "
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Wound Care
”
"I found exactly what i needed in a very short period of time. Very efficient process."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Wound Care
”
"You had what I needed. Shopping was easy. Thank you."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations. We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Wound Care
”
"hard to find this product each time i look for it"
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Wound Care, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Shop Wound Care”
"right product right price"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Wound Care
”
"I don't like giving all my info to any co. on line I generally use pay pal for anything on line. I can't believe the Shipping charges! MORE THAN THE PURCHASE!"
“Hello,
Thank you for taking the time to share your valuable feedback and we understand that the shipping cost was too high for you.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for taking the time.
Shipping rates depend on the size, weight, start location and end location. In your case, it was the location as the rates were calculated based on the distance and time spent on the road as a part of shipping process.
We do run promotions every few weeks for reduced-price shipping. It may fluctuate for certain products and location. You can stay informed about these and many other promotions by subscribing to our newsletter. For more information, please visit our Shipping Policy here: https://www.healthproductsforyou.com/shipping.html
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At HPFY, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team HPFY”
"easy to find what I needed"
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Wound Care
”
"Easy to find online by entering product name I wanted; easy to follow instructions to order product; excellent price (even better with discount coupon)....."
“Hello,
Thank you for taking the time to share your valuable feedback.
At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team Shop Wound Care
”
"Additional product selection when my first choice was on backorder."
"Easy to find the product I needed and great price on quantity."
“Hello,
Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We hope that you will continue to place your trust in us for all your health and wellness product needs.
Thank you again,
Team HPFY
”
"From my last order I received an email giving me a coupon code "WHUGE15" for 15% off up until 3/12/23. I ordered supplies on 3/12/23 with the discount code and the website said the coupon was expired. I'm not satisfied when I ordered within time but did not receive my discount."
“Hello,
Thank you for visiting Shop Wound Care!
We sincerely apologize for the inconvenience. We have forwarded your issue to the accounts department and the refund will reflect in your account in 5-7 business days. We appreciate your patience and understanding in this matter.
For any other questions or concerns, please feel free to email us.
Thank you!
Team Shop Wound Care”
"I like the selection and cost for most items is very reasonable, but shipping is rather high. I would appreciate more option of compression stockings."
"I Have Been Ordering From This Company For Several Years And always Have Good Results .."
A rep from Shop Wound Care, HPFYCustomerCare, has responded:
“Hello,
We apologize for any inconvenience you experienced while placing your order.
We have recently been enforced by the local government body to ask for a prescription for many products. Therefore, we are collecting prescriptions for all such products from our customers.
The provided prescription copy will stay on our file and we will process all future orders for as long as the prescription is valid.
If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.
At Shop Wound Care, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all of your health and wellness product needs.
Thank you again,
Team Shop Wound Care”