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Product & services pricing
4.19/5
Chance of future purchase:
4.38/5
Shipping & packaging:
0.00/5
Customer service:
3.60/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-03-04

Wound help

"Easy to navigate site and found the product for measuring, of which was difficult to locate. "


Verified
5/5

2023-03-03

Easy to buy what I need!

"Easy search features, streamlined process to find, shop and pay for products. Great selection and prices!"

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Verified
5/5

2023-03-01

Getting supplies faster and easier than fighting with medical suppliers thur medicaretirrd of fighting mediczre snd m

"Tired of fighting Medicare and edgepark medical supply to get enough osteomy products to get through the month buying my own"

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Rep reply posted 2023-03-03
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance and we are happy to have met your expectations.

We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Wound Care


Verified
4/5

2023-02-28

First order

"Many products to choose from, will remember this site."

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Verified
5/5

2023-02-28

Keep the Wraps on for a Good Life!

"Off and on, I've been ordering Spandagrip now for over four years and the product is 'top of the line' with me!

For one thing, the quality is outstanding and is true to its word and value! I love it!
"

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Verified
4/5

2023-02-25

"You should not have to put down a house phone when you do not have one"


Verified
5/5

2023-02-23

First time buyer and met my need

"I was able to quickly find the item I was in need of, and placing the order was simple. Nice to have the account in order to earn bonus bucks."


Verified
5/5

2023-02-20

great website

"easy to navigate, good prices"

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Rep reply posted 2023-02-21
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

At Shop Wound Care, customer satisfaction is of utmost importance, and we are happy to have met your expectations.

We hope you will continue to trust us for all your health and wellness product needs.

Thank you again,
Team Shop Wound Care


Verified
1/5

2023-02-15

ripoff

"Y'all will not let me use coupon. Ripoff!!!"

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Rep reply posted 2023-02-16
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

Thank you for taking the time to share your valuable feedback.

We apologize for the inconvenience you experienced will applying the coupon code. Kindly note that you can either use reward dollars or coupon codes for an order. As per our records you have already used reward dollars on this order.

If you have any questions or if we can be of any further assistance, please feel free to contact us by calling us at 866-316-0162.

At Shop Wound Care, customer satisfaction is of utmost importance. We hope that you will continue to place your trust in us for all your health and wellness product needs.

Thank you again,
Team Shop Wound Care”


Verified
4/5

2023-02-14

Review01

"Expedited shipping a plus"

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Verified
5/5

2023-02-05

Review

"Quick and easy, good price, excellent servic"


Verified
2/5

2023-02-05

WOW

"I know we are fighting inflation, but this is ridiculous--the price has DOUBLED in the last year for the item I buy!"


Rep reply posted 2023-02-07
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

At Shop Wound Care, compassion and empathy for our customers is a core value. We are a conscientious company that is trying hard to fulfil our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges. As you may know, we are in period of unprecedented times and certain products are in high demand everywhere.

Hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products.

We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team Shop Wound Care”


Verified
5/5

2023-02-04

adm

"Product I needed was easy to find and checkout was quick a and easy.
Shipping cost seems a little high, athough other sellers had higher shipping. And others were lower, but with higher product price.
Overall, okay.
"

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Verified
5/5

2023-01-28

Pleased with the order, excited for the product

"So much cheaper than CVS! Exactly what I needed."

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Verified
2/5

2023-01-23

"Too high cost. Usually take long time to get products."

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Rep reply posted 2023-02-01
A rep from Shop Wound Care, HPFYCustomerCare, has responded:

“Hello,

At Shop Wound Care, compassion and empathy for our customers is a core value.

We are a conscientious company that is trying hard to fulfil our customers’ needs for medical supplies through every possible avenue in these times of extreme demand and supply challenges. As you may know, we are in period of unprecedented times and certain products are in high demand everywhere.

Hike in prices is only because either our procurement price is changing or we are paying more than we ever had to for shipping these products to our customers as well as sustain our cost of operations. We have tried our best to keep most product price changes within 5%-10% of our old prices, but it may fluctuate for certain products. We are committed to continuing operations as far as possible to ensure our customers still get the necessary products they need for their health and wellness.

Thank You,
Team Shop Wound Care”