"Inquired by phone about an outdoor mini refrigerator and had the pleasure of working with Shelly. I've always insisted that a big part of any company's reputation and brand is established by the people who answer the phone and Shelly was an absolute delight, representing ShoppersChoice.com in a completely professional manner. Kudos to ShoppersChoice and to Shelly!"
"This purchase is our first from S. Choice, however based upon the high level of product knowledge, timely communication, and genuine focus on the customer by your representative, Ms. Shelly Bowlin we have every confidence we'll be long term customers. Congratulations on your training programs and employee selection process.
Sincerely,
J. Ball"
" We are very, very happy to have found ShoppersChoice.
We got the run-around and most incompetent service from Lowe's.
Thanks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Shelly was terrific. Very cordial and efficient. "
"Great customer service and product knowledge."
"I placed my order on June 23rd. I was informed the next day via email that my chairs would ship in 5-7 days and my table would ship in 2-3 weeks. I was then informed later that my table and chairs would ship the next day that my order would not ship until late July the following day. This was done after taking my money. On 7/23 I received a email stating the same info for end of July. Today I received notice that the table and chairs would not be shipped until next week. Why would they even take my money without even shipping me my products. I had a important party planned for my wife and was expecting these table and chairs as a surprise.
"
"Phone agent did a great job. Very pleasant and knowledgeable."
"I placed my order with Shelly and was very pleased with how efficiently and pleasant she was while during the process. It was a very good experience. "
"The service representative who assisted me was very enthusiastic & helpful!! She knew the answer to all of my questions & went above/beyond normal customer service. I am going to order from here again. I also have her name & number for future use! Great service & great prices with all questions answered immediately. I am excited to receive my order in a couple of days!"
"Shelly Bowlin was extremely helpful in helping me choose the right patio set. She understood the requirements well and provided all the detailed insight and knowledge in making b the final selection. She was always very responsive, patient and did an awesome job in closing the purchase. She is truly a valuable employee for your organization. Thanks Shelly.
anurag"
"knowledgeable and friendly customer service on phone, also helpful when talking to building contractor about specs. Shelly Bowlin took my final order, Brandon B and Ryan were very helpful w/ follow up.. Thx.
- WiseGuy"
"Great Customer Service. Shelly Bowlin went above and beyond to help me with my purchase. "
"I have not yet received my order, but am very impressed with the courtesy, professionalism, and as assistance provided by Tara, Erin and Nita in communicating about my order and placing there order.
My thanks."
"Erin was very helpful and positive. She contacted the manufacturer to confirm dimensions and other features of the product."
"Shelly was very nice, knowledgable and helpful. "