"I had a wonderful experience today when I ordered my Blaze 40 inch grill. I had researched this grill and many others for the last 8 months but still had some reservations about"pulling the trigger" until I spoke with Emily, she answered all my questions and checked on all my concerns and reassured me of my decision. Emily spoke to me like a friend who was really interested in my well being and happiness. If my Blaze grill performs anything like Emily, I will be one happy customer. Thank you, Les Mistofsky Seaside, Oregon"

"Nita was very polite; spoke clearly; (I'm old & deaf ) ; was knowledgeable of the products, & a pleasure to speak with... Thank you!!!"

"Nita was very professional and helpful assisting me through the order process. One item that I wanted was on back order so she recommended a like item that was more expensive, but matched the back ordered item price. Excellent customer service!"

"Very impressive online info, great to do business with!"

"Shelly Bowlin was a very gracious and helpful customer service rep. She even got back with me on a late Friday afternoon(on a holiday weekend) so we could complete our order!"

"We purchased a Napoleon Prestige grill and my rep Nita, couldn't have been more helpful. She helped me with comparisons of grills, and steered me in the right direction. She gave me the best price of any company that I researched online. She helped make this a very pleasant experience."

"very pleasant phone service
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"Had a great experience with ShoppersChoice. My agent was very nice and also very willing to help do some research on the product I was purchasing. Near the end of the process she proactively questioned one of my selections/assumptions and helped find a mistake in what I was ordering. Saved me lots of future aggravation! Thumbs up to ShoppersChoice. Will definitely use them again."

"I was very pleased with Nita ,the representative who assisted me with the purchase of a patio heat lamp. She was polite,personable and professional. I would certainly recommend and do business with this company again."

"I found out today that one of the outdoor fridges I ordered through you did not fit into my outdoor bar. I'm having a huge party on July 4 so called your customer service in a panic saying I need a rush order on a new fridge. Nita quickly calmed me down, assured me they would do everything possible to get the order done quickly. and was very understanding to the extra costs I was going to have to absorb.

Bottom line, Nita was a true professional, extremely helpful, efficient, and is a big reason why I will continue to use bbqguys.com. Many thanks Nita for helping me through a tough situation. "

"Nita (my salesperson) was very friendly and very informative (as in hands on and new more about product than typical specs). You need to keep her around for sure! My wife went to a BBQ pit retailer in San Antonio and was not given near the information as Nita provided. Simply stated, I gave Nita my cut-out specs (I am replacing my drop in grill (ng)) and she did the rest! Looking forward to using our new Blaze Professional 34"! Thanks Nita! "

"Once a person answered the phone my experience was just fine - but I waited for up to 10 minutes before I hung up, twice the same day- my third attempt was answered in about 7 minutes "

"Fabulous customer service!! Had an issue with damaged merchandise when it arrived and Austin and Katie resolved it immediately, hassle-free! One of the best customer service experiences ever. Always believe that a true measure of quality service is to see how the company responds when something goes wrong. ShoppersChoice.com and it's customer service reps were fantastic. Will definitely shop with them again."

"Dominic was a very knowledgeable and helpful sales rep."

"I was extremely pleased with Nita at Shopper's Choice. She was able to look up exactly what I had purchased before and told me when I purchased. She was and as pleasant throughout the process and an asset to your company."