"Emily at Shoppers Choice was awesome. Very helpful with a delivery dilemma I had. Got it all figured out and was very patient and helpful. "

"I spoke with Emily and ordered my first BLAZE
grill. She was incredibly helpful and pleasant during the process. She had expertise and answered all my questions.
While I have not received my order yet, the decision making was easier when working with a consultant like Emily. She also worked very hard to keep me in budget."

"Nita was excellent in helping me find the kitchen components that I needed. First time buying outdoor grill items and she was the best...THANKS NITA...... "

"I really enjoyed working with your customer service representative today. She was delightful and very helpful. She probably even sold an extra accessory for you. "

"I really enjoyed my shopping experience. Nita was very pleasant and helpful and I will probably shop Shoppers Choice again."

" Erin, who gave me the option to mail from Fed-ex to the U.S. Postal service was nice. So was Austin when he searched for the package for me. Fed-ex continued the tracking, even though it was the postal service that handled the delivery. It arrived when the Fed-ex tracking said it had. I cannot say enough about how nice and helpful Erin, Emily, and especially Austin were, in alleviating my shipping concerns. I have never seen such a friendly helpful group in my life. It's like a Stepford customer service team in their friendly attitude. The knives and block were exactly as described, and you cant beat the price. I will always check Shopperschoice.com for my kitchen needs,, just based upon service alone."

"I purchased a pizza oven that was not available for 4-6 weeks so I asked to cancel this purchase and purchase a different type that was in stock. Dominic and Brandy were very knowledgeable and help me accomplish this task. Very good customer service on both parts."

"Very great experience Nina was fantastic


"

"Very helpful
Spent a lot of time with
Me on phone
"

"Great customer service. Took a while to get replacement logs, for ones that arrived damaged, but I was kept informed throughout the process. Also, received a complimentary item, which I was willing to pay for.

Thank you."

"The staff at the ShoppersChoice.com showroom was great! I came into the store knowing what I was looking for, and they directed me to the grills I had in mind right away. They also helped me pick out a solid grill cover. Highly recommend these guys!"

"My new Rosedown patio set just arrived, happy with quality. somehow didn't realize cushions are actually sunbrella - they are great looking. husband said it was straightforward putting the table together. (it actually took longer to UNWRAP 8 chairs than to put together the 1 table - the chairs had a ton of bubble wrap tightly taped around them, which helped them arrive in excellent condition). Shipping company was great to work with (Conway) - I have a tough address with road restrictions. set arrived in perfect condition. Nita at ShoppersChoice was very helpful too. now to wait for the second half of the order, which was backordered, to arrive..."

"Horrible customer service after order was received with 2 broken units.
I purchased my new home appliance and outdoor kitchen at this business. The outdoor oven cam broken and it took almost a month to replace a light.
The dishwasher also came broken with a major issue, instead of replacing the unit despite the repair mans advice, they insisting on repairing. 6 weeks later the unit was only partially repaired because they did not order all the required parts. After 1 cycle, the entire unit broke again.
The service communications were horrible. No one returned calls or emails in a timely manner and 2 months later i still do not have a functioning dishwasher."

"It has been over two weeks since I purchased my $900 outdoor dining set. I received no communication that my product was actually back ordered until June. I had to call Amazon who processed payment to get a response. Yet when I continue to check status all it says is processing not back ordered. Most merchants at least tell you right away when you order that something is back logged or gives you estimated delivery date. From this company - nada! Ashamed of Amazon which has great customer service dealing with a company that clearly doesn't. "

"One of the best customer care I've experienced. Caring staff Nicolas assistance along the whole buying process, makes it very easy and confident making purchase from. "