"Katie was magnificent in facilitating replacement items from the manufacturer. Without her liaison and follow through, I would not have had success in replacement parts for a new grill. Thank you Katie for the exceptional service, care, and positive results!"

"Ordered the Bull electric charcoal starter. Their website shows the starter along with the manufacturer box. But the starter was shipped directly in a generic shipping box. No manufacturer box, not any materials that indicated it was made by Bull. it appeared it either was returned or illegitimate. Contacted the seller via emails back and forth several times. In the end they offered a pitiful discount. Totally not worth it. I declined. Waited my time and money. Stay away from this seller! "

"My wife and I ordered full outdoor kitchen from shoppers choice. Blues Mitchell was first class. Very patient, knowledgable, and great attitude. He was very honest and helpful with our interests and questions. It was a pleasure having Blues help us and made our decision to buy with him a no brainier. It's nice to still see some integrity in some workers, and Blues has it. Thank you. "

"Blues did a great job and was an exemplary customer service rep. Would look forward to working with him again. "

"The customer service support team (Delva, in particular) was super easy to work with & handled my issue quickly & most importantly, exceeded my expectations! I would buy from ShoppersChoice.com again considering how easy Delva made my experience. I've been in a service oriented industry for my entire career and this lady is "top notch"!"

"We ordered a lawn and garden set from Shopper's Choice through Amazon. Purchase, shipping and delivery all were prompt with no problems.
After purchase I realized I had deleted an e-mail that I needed to file an insurance claim. I called Shopper's Choice and the phone was answered by Delva a resolutions specialist. I received immediate grade 10 service. She was friendly, wanted to solve my problem, went the extra mile and communicated well.
She responded in 2 separate e-mails to make sure problem would be solved.

Congratulations on having this kind of company representation,

Phil B."

"I was pleased with the service. We purchased a barbeque cover which fit perfectly. It arrived very quickly.
Being a senior, I appreciate a web site that keeps things simple.

Once again, thank you for your great service"

"Getting our vent a hood liner from Shopper's choice was great. When presented with the smallest of problems, Elizabeth sprung into action and amazingly got us what we needed in no time flat. She was amazing! We got the hood liner really fast. Thanks!"

"We had an out of warranty part malfunction (gas grill from BBQ Guys) and sent an email inquiry to ShoppersChoice for help. Katie immediately responded and requested all the appropriate information (and photos) to help determine the solution. She even followed-up with a few phone calls to confirm or clarify certain issues and provide status. She determined the exact part requirements and possible cause of the issue, and then shipped the parts to me (at no cost to me)... WOW! Fantastic (and fast) service! Thank you Katie!"

"Blues Mitchell: super person to work with!
LTC R.L. Furu, USA, RET."

"Needed help with questions, very knowledgeable customer services. Also helped me put together a custom order. Very friendly service, would happily do business again. "

"Right now without receiving the merchandise I can only rate Blues Mitchell, the guy I talked with. He is first class. Enjoyed placing an order with him. Answered all my questions. I will be glad to rate the product when received. As for Blues, keep him. With his personality he will make you a lot of money."

"Katie was amazing I really appreciate her help, thank you"

"Really great service. Held merchandise for new construction to make delivery convenient for the builder. Then when I had a problem with the grill six months later, the request for assistance was handled immediately and the problem was solved, with a replacement part arriving a few days following the initial call. I would definitely purchase through ShoppersChoice again."

"They did a WONDERFUL job! My customer service rep, Blues, was very professional, easy-going, and great to work with. I originally emailed them to obtain a price match and it was upheld. The shipping was fast and the product (a Weber Grill) came in pristine condition! Will definitely buy from again!"