"I entered my order online and for some reason it didn't go through. I spoke to Nita and she was very helpful to get my order straighten out and entered correctly and moving on its way. She even took the time to call me to let me know that all was taken care of. That was true customer service."
"I have always had a very pleasant, professional and courteous experience dealing with shoppers choice and Blues was all of the above. He was helpful and very pleasent. Thank you Blues!"
"To whom it may concern, I just wanted you to know that Caroline was very helpful in making sure I received the parts I needed for my Kamado Joe Grill. The parts were damaged during the shipping process and that was a very big disappointment for me but Caroline took quick action in responding to my email and getting the parts ordered from the manufactuer. I am now a happy camper thanks to Caroline."
"Brandi with customer service was awesome. She took care of our issue in a timely and very friendly manner. I would definitely recommend ShoppersChoice and will be using them again in the future. "
"Site had a problem on my computer because of the search engine i use, but these guys can fix anything. they are promp.. caring and really give a damn if you are happy. THanks shopperschoice.com you guys really know how to take care of your customers!!!"
"I had a great experience with everyone at shoppers .com "
"Excellent service and follow up "
"Nita is an example of what you hope all your customer service reps to be; good listener, and pro active in helping the customer. Give that girl a raise! She went the extra mile to make sure the one remaining heater was still in stock and tagged with my name. Really appreciated the extra help."
"My wife and I purchased our Lion 40" grill and burners from Shoppers Choice three weeks ago. The reps' customer service is second to none. My wife and I were very impressed.
Therefore, when we needed to acquire more items for our outdoor kitchen, we decided to return to Shoppers Choice. I purchased the items online during the weekend. However, there was a "glitch". I called and spoke to Nita who rectified the issue literally in minutes."
"I was totally amazed at my shopping experience. On a whim I called, just before hitting the "Submit" button for an on-line order, I am glad I did! I received an awesome discount from Caroline! She was totally helpful, professional, and courteous. I will definitely do business again and tell my friends about my experience. "
"I thoroughly enjoyed working with Paige on selecting pool furniture for our Colorado Condominium Home Owner's Association. Paige was incredibly responsive and I appreciated her follow-up. We look forward to working with her again in the near future when we make arrangements to update our outdoor living area."
"Delivery could be a lot better. Driver wanted to leave a pallet of appliances at the bottom of my driveway! There was no way I was going to be able to haul that into my house. Had to convince him to help and push things up to my garage. Even UPS or FedEx leave packages by my garage everyday...."
"I worked with Brandon at ShoppersChoice.com and he was so great! I needed fireplace logs with the entire kit. I have never ordered one much less installed one. Brandon was very patient with me and even helped me through the measuring process. Brandon was extremely patient and helpful and made the process very simple for me!"
"Very pleased with out log set/order. Our fire looks beautiful. "
"this is one great company to deal with, Nita in customer service was great , excellent and very professional and helpful, will certainly consider doing business with this company again and will definently recommend them."