"I needed help with installing a stainless steel door on a refrigerator that I purchased from shopperschoice.com. I called and spoke to Rochelle who talked me through how to install the door, and sent me a link with a helpful video of how to do it. I really appreciated the help, and the video. The door is now installed. :)"

"Very good experience overall and started with talking to the right person immediately. Shane was very knowledgeable about my needs and was genuinely interested in completing the purchase and making sure I was also happy.
No doubt that I will shop here again!"

"Erin was very friendly and knowledgeable and helped me select the right grill for my needs"

"Rochelle was well informed about the product and even caught an error I made on model number which would have been natural gas as opposed to propane. Excellent example of customer service. I would ask for her by name on future purchases if allowed to."

"I have worked with Logan on on several orders and will continue to ask for him. He is pleasant to work with and answers all my questions. I have asked him to make recommendations based on my needs and have not been disappointed."

"What a great company. The delivery of my appliances was flawless. After installing and removing the plastic covering, the refrigerator had a scratch and a couple of dings. Without hesitation, Katie with customer service, researched and had a new door sent out 2 days later. Incredible customer service, extremely helpful when ordering, and nice follow up. I would certainly do business with them again and will recommend to others for sure. Their great competitive prices is an additional bonus."

"I have worked with Jeanelle (Nell) several times and have had an excellent experience each time. She has been very helpful finding less expensive, and a couple times better quality, options for me to choose from."

"I'm very happy with the communication and the level of service I have received from ShoppersChoice. "

"Erin did a fantastic job with customer service! She was very knowledgeable about the different grills that we were considering. She was able to offer information not stated on the website, which greatly aided the decision-making process. She returned our calls and did an overall fantastic job! Thank you, Erin!! We can't wait to start cooking on our new grill!"

"Elizabeth really helped keep me up to date on my order status during a few delays due to manufacturer shortages. She was proactive in reaching out to me on 2 separate occasions to give me status on the late order and went so far as to contact the manufacturer directly, prior to my even asking her to do so. This really shows the extra mile that ShopperChoice is willing to go to support their customers. I look forward to using the site in the future."

"My first interaction was with Logan. He was extemely helpful and gave me some really good suggestions. I spoek with another young lady when ordering drawers. She was very helpful but I cannot recall her name. I ordered a Kamado Joe as well and it was back ordered. It has been close to am month and still no Joe. However, I have recieved weekly emails with updates on the back ordered Kamado Joe. I have recieved from Elizabeth and she has been wonderful to work with. I have over 10 years experice teaching customer service and you all get an A+. Now I I could only get my completed order. Thanks again for he great customer service. "

"Very satisfied overall. Some items were shipped promptly and they arrived by the estimated arrival date. I ordered a Kamado grill and it arrived in perfect condition. It came on a palette and it was well proctected to avoid any damages.

A couple of items were backordered but the customer service team has updated me on the progress of my order multiple times. No complaints as I knew they were backordered when I placed the order. I really appreciated the service and the updates.

I recommend ShoppersChoice.com."

"Excellent service!! The ordering process was made so easy and efficient by Jeannelle, the customer service representative that assisted me. I can't wait for my items to arrive and begin our project of creating an outdoor kitchen! "

"My sales person was exceptional. Paige assisted me with looking at several grills and comparing different aspects of each. She had answers to all my questions quickly helping me to make a decision. She was truly professional. thank you"

"Katie with ShoppersChoice.com was awesome to work with.
She determined that the total shipping costs would outweigh the credit on the item. And told me that may go ahead and keep the griddle or donate it.
Wow, I seriously did not expect that.
I appreciated her kind gesture and I will pay it forward :)
Thank you ShoppersChoice.com"