"Super transaction! Quick and easy. Best prices I could find on the Web for Lion components. Was missing a logo emblem on one of the pieces however, but Jordan got right on it to get one shipped to me from Lion."

"Be weary of ordering from these people. I ordered a $300 pilot for my gas fireplace about a month ago. I installed the pilot and found out that it did not work properly, this was all they needed to deny my return and reimbursement. How am I supposed to know if the product works without installing it. They have been giving me the run around ever since. E-mail after e-mail, stringing me along, doing everything they can not to give me my money back. They claim to have a hassle free return policy but that is completely false. "

"Great products and great customer service - ask for Jordan"

"All of my contacts with your staff have been excellent. Helpful and informed...except we were told to use sand in the burner tray. Had I not read the information from Peterson and called them, we would have installed incorrectly. Sand only for natural gas....vermiculite for propane, which we are using."

"Great customer service! I ordered the wrong grill extender and Randy was such a help in assisting me with sending the wrong one back and buying the correct one for my grill. I will buy from Shoppers Choice again because of this high level of customer service.

Bob"

"Jordan P was patient to a fault with me. Over a month of discussions until I made my final purchases. Cannot say enough great things about the experience. Fantastic product selection, knowledgeable sales person and great pricing!!"

"Hello, I send great appreciation for your customer service. Originally, I had great support from Dominic as he was knowledgeable, courteous, and friendly. He also followed through as promised. I had to leave and couldn't wait for his call back, so I found Megan who was also eager to help, professional and friendly. I was most impressed with their knowledge of each product that I wanted to learn more about, as I began this search with another company and they couldn't answer my questions about the product. Your employees have me feeling very comfortable with my purchase and that's how it should feel. Many thanks! JF

"

"Nita was great and walked me through every step of the selection process. I would have made some bad choices without her! Great experience "

"Nita was very helpful and patient as I asked about the grills. Good personality and pleasant to do business with."

"Nita (the sales specialist) was very helpful, courteous and polite. She found the replacement item I was looking for right away. The order process could not have been easier! She also set my expectation level by telling me when it would be on its way to me (west coast to east coast!)
I will surely use them once again."

"Nita was outstanding, very professional and helpful. "

"Nita was informative, very personable, helpful, and thorough without being pushy."

"great service - very fast shipping"

"I recently ordered a number of SS Outdoor components from BBQGUYS.com. After receiving the shipments (which arrived in a timely matter) my customer changed their mind on the size of one of the components. I call BBQGUYS and Shelly handled the exchange. She was courteous, professional and prompt. Thanks for your help."

"Shelly was very helpful in placing our order."