"Great experience very helpful"

"Megan
Was very articulate and professional. she also was very nice! I cannot answer questions below yet since I have not received the product yet.
Jerry mackey"

"Megan Findley knew far more than our local fireplace shop and spent a lot of time going over our options and the pros and cons of different products. I really wanted to buy locally from brick and mortar, but if I had, I would have blown my house up with what they wanted to sell me and how they wanted to install it. It didn't hurt that I saved some money too."

"Not really sure how this should go but here goes. I called in to inquire about my refund and in the process spoke with Ryan who was totally confused about what I was asking for because I was confused. He showed and extreme amount of patience until I came to my senses and realized that the problem was me. After him doing intensive research he rewarded with what he deserved an apology from me. I am sooo sorry to all involved, that even though not rude, I was still wrong. Too often in the customer service world we forget that the customer pays all our checks but Ryan did not. He is to be commended. "

"Tara with Shoppers Choice was very helpful in taking and completing my order after I had difficulty processing on the BBQ Guys website."

"All Good - many thanks !!!"

"Randy was a big help in getting me the correct part for my fireplace burner ignition system."

"My customer service rep was excellent and very attentive."

"I called Shoppers Choice when I had trouble completing an online order. Randy was able to complete the order for me without any problems. He was very polite and professional. Great customer service!"

"Jordon was very polite & helpful, couldn't ask for better customer service!"

"I just had a wonderful experience with Stephanie at ShoppersChoice.com. I thought I had ordered a BBQ cover and I hadn't so she helped me order the one I needed and it's on it's way to me.
She couldn't have been more helpful and pleasant.
"

"Help me select the correct items and even gave me few good discounts . therefore A+"

"Megan was extremely helpful. She was very quick with information and was very familiar with the products. She made the shopping experience very enjoyable.

gwm"

"Jordan was both cool and clever in handling my question regarding shipping. I don't usually order online outside of Amazon, but I feel compelled to come back and shop with you now that I've seen what the quality of your employees is like.

Thanks again for your help, Jordan.

Happy Holidays, Merry Christmas, etc.

Chris Kokkinos"

"Dawn is the ultimate in a sales representative. I had several questions regarding the gas logs that I purchased and she answered everyone, even to the point of checking with an associate to be sure that the information she was providing was correct. There were a couple of difficulties on my end regarding gift cards and she patiently assisted until all of the issues were resolved. If this is the caliber of person that you look for when you hire, you will continue to be a successful and respected company. Thank you Dawn and Shoppers Choice for a very positive experience."