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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2012-10-03

"My experience was great. It could have been a disaster but your customer service team is right on it. I paid with a new credit card online. Due to me not paying attention, I had not activated the part of my card which allows a certain amount on money on it each day. Well while I am thinking that I am all set, my charge was declined. I was notified right away about the problem and it was corrected. Not only that, but my shipment arrived extremely fast. No complaints at all. My contractor was also happy. Thank you to all of your customer service team."


5/5

2012-10-03

"Quick and painless. High quality item. "

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5/5

2012-10-03

"It was fast and easy to place the order on line. the on line catalog was easy to use, found the right bar quickly."


5/5

2012-10-02

"The online order was quick and the product was delivered within three days--what service!"


Verified
1/5

2012-10-01

"I purchased a Rectangular Stainless Steel Shower Floor Drain from signature hardware. Little did i know that this product could not be used in showers. This is a clear misrepresentation on their website. Even their tech reps would not recommend using it for a shower application.

Upon return of the item, the company is saying some minor surface scratches on the stainless steel will not allow for it to be returned. So, i paid for shipping twice, paid for the product and have absolutely nothing to show for it.. thanks signature hardware.. i hope you dont treat all your customers like this.
"

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5/5

2012-10-01

"Everything was perfect. I enjoy shopping at Signature Hardware."

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4/5

2012-09-30

"I ordered the tub filler and it arrived after four days (weekend including) packed well and in perfect condition. The only thing I don't like (4 stars) is, that the filler is made in China. I thought it is made in US, like Signature supposed to do, but I hope it will work good for a long time."


5/5

2012-09-28

"Delivery was amazingly fast, ordered early Friday and installed in on Monday! Toilet Paper Holder is great quality and matches the picture and description - which don't do it justice! The finish and workmanship is perfect. I am thrilled with the unique styling and will definitely consider Signature Hardware for other products. "

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5/5

2012-09-26

"Extremely easy for an online purchase, the product was delivered ina timely manner. An altogehter wonderful experience. I will be back!!!!"

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5/5

2012-09-25

"No problem with my order. Arrived on time without damage. "


5/5

2012-09-25

"Great. The hardware is beautiful. A great price. Fantastic quality and
shipped on time. I'm very satisfied.
"


4/5

2012-09-25

"prompt delivery of product"


5/5

2012-09-25

"Excellent experience and good quality products."

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5/5

2012-09-25

"The website was very easy to navigate and the product description was very clear."


5/5

2012-09-24

"Very fast shipping.
Very good quality product.
Excellent price!
"

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