"Nothing short of excellent!"

"Merchandise arrived on time, got what I ordered. I am returning some things that I will be exchanging for a different color, but my experience thus far has been very positive. THANKS"

"Great - received correct merchandise on time"

"Quick Ordering
Fast Delivery
WONDER!
Thanks"

"The best. I was apprehensive at first to order a Bath tub, 4 sinks, shower panel, 4 faucets but it was easy and the packaging was the best I have seen. The customer service people were fantastic when I had questions about a faucet and did I have the right fittings etc. Honest I would recommend Signature Hardware to all of my friends and family and I already have.

Thank you for being all that you advertised yourself to be as a business and more.
Susan Agli, Bend Oregon"

"Product was as described and fast shipping. Loved the catalog for browsing."

"We had a great experience with Signature Hdwre. The tub and other products we purchased were priced below other companies, and the quality is very good. We ordered an item in error and had to return it. This company makes returns easy. We were VERY satisfied."

"Well I contacted them on monday 8/6 about my order I received on friday 8/3 that wasn't correct. nothing had been accomplished by the next friday 8/10 because the person in charge of fixing it took off thurs and friday and did not have someone else follow up on it. so It will be at least two weeks s from the time I placed an order until I might get resolution on the parts I need. Do not expect to get your orders in a timely fashion that are correct. Well, this was expensive so I was expecting fast and good quality. Not fast, and the quality control was so that the items that were supposed to be the same were different styles. 0/3 on that. When you pay this much money for stuff you expect good service, quality merchandise, and timeliness, or any 2. None. At. All."

"I am fully satisfied with the shower caddy I ordered from you."

"I was extremely pleased with the overall experience from start to finish. I ordered the wrong item by mistake, called and spoke to a friendly and competent sales representative who corrected my order and assured me it would not be a problem. This is the second time I've ordered from Signature and have been more than satisfied with the results. I would highly recommend this company.
"

"my experience with signature hardware has been very pleasing. I will definely order more items in the future."

"This was an A+ experience. Ordered a vanity online on a Sunday and it arrived on Wednesday. Packed perfectly and the delivery driver was so accommodating. Couldn't fit his truck into our subdivision so he hand dollied the vanity to our house. Not one word of complaint. Very cheerful, in fact. The vanity was packaged and crated and it arrived in perfect condition and is even more beautiful in person. I am looking forward to the opportunity to do more business with you. Thank you for caring about your customers and providing outstanding customer service. "

"Excellent! Fair price, very quick delivery, and produst was as advertised."

"My ordered arrived very quickly and was exactly what I needed."

"BEWARE...TERRIBLE RETURN POLICY! RESTOCKING FEE 10% + MUST PAY FOR RETURN SHIPPING.

TOILET SEAT ORDERED WAS COMPLICATED AND COULD NOT PUT IT TOGETHER, EVEN WITH MY CONTRACTOR FRIEND HELPING. HE SAID HE'S NEVER SEEN A TOILET SEAT HINGE/BOLTING SCHEME LIKE THIS ONE. I IMAGINED A SIMPLE SLIDE IN AND TIGHTEN BOLTING SYSTEM, BUT NOT THE CASE. THE PARTS INCLUDED FOR BOLTING DID NOT FIT TOGETHER AND NO INSTRUCTIONS WERE INCLUDED. IT SEEMED AS IF THEY FORGOT TO SEND ONE OF THE PARTS?? THE CUSTOMER SERVICE PERSON WAS UNABLE TO CONFIRM THIS FOR ME. OVERALL, A VERY UNPLEASANT EXPERIENCE."