ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

5/5

2012-07-23

"Website is easy and intuitive; ordering process quick and easy."


5/5

2012-07-22

"I did answer a survey, however delivery of one item I paid expedited delivery for, was delivered along with an item i just used normal delivery for. Any comments?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-18

"Prompt delivery and I'm satisfied with the quality of sink"


2/5

2012-07-17

"had to order this twice--which was no big deal. i returned your phone call outlining the problems with the first order SHW664016 and got a service representative that seemed tentative, bordering irascible, as to why I was calling and how she could help me out. as a customer i am not familiar with your process(es) and each company does things a little differently. a few questions asking to identify the order would have added to a better experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-07-15

"The site had a good selection and options for my paticular needs. The teak shower seat was expedited quickly. My issue was with assembly. Legs and holes didn't align well. Forunatly, I had a rubber mallet that came in very handy. Instructions could be better. Overall, I am satisfied with Signature and would buy again. Just make sure you have a rubber mallet available."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-15

"Great! Quick delivery! Beautiful unit! Not a thing to complain about."


4/5

2012-07-11

"The closet kit shipped very fast. However, the box it came it was trashed. There were several fist size holes in it. I have not unpacked it - my husband will unpack it this coming Sunday (7-15) Hopefully the wood is not damaged."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-10

"The products are excellent and have old world charm. Speedy deliver. I think signature hardware is awesome. I enjoy looking at the wonderful catlog. I also found a radiator key.

Thanks, a million

Keep up the good work.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-09

"My experience was wonderful. I received my 2 vessel sinks in less than a week and they were in perfect condition. They were packed very well. "


5/5

2012-07-09

"Easy to order, great products, great prices."


5/5

2012-07-08

"SH is a newly discovered online store for me and thus far, I'm really glad that I made the discovery. I'll continue to shop there unless of course they screw up big-time.
Have a lovely day,
Neil in Boise.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-07

"very quick delivery. Item was perfect."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-06

"I was very pleased that it was delivered in a timely manner."


5/5

2012-07-05

"The [folding] teak shower seat that we ordered arrived in record time, looks beautiful, and is clearly well constructed. Signature made it very easy to order, track and receive just what I was looking for, and for a good price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-07-05

"Great product
Great delivery
easy ordering
thganks
"