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Verified
5/5

2004-02-26

"I was a bit apprehensive about their claims on their fans/power supplies. I took the plunge on their 300W Active power supply. Wow! What a difference! Everything they claim on their website is true. I will be ordering some fans for my cases now.

Shipping was same day and I got it on time.
"

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Verified
5/5

2004-02-26

"Very quick to confirm the order and ship the order. Which arrived in under 5 days. I was kept informed throughout the order process by Email. The goods more than meet my expectations and were very well packaged. I wouldn't hesitate in recommending them to a friend and will almost certainly order from them in the future. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
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Being updated on the exact date the delivery was sent
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5/5

2004-02-26

"Brilliant products, have been looking for a silent pc solution for a while now, and you have done me proud! you also worked out cheaper than the uk retailer, even after importing, so thanks guys."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-02-26

"Purchased 3 fans - 2x 80mm 14dba "thermistor" types, for the case, and one 92mm 14dba fan attached on my heatsink, a Swiftech MCX462-V. This is for my secondary rig.

My primary rig is equipped with a Thermaltake Volcano 11+ "Xaser"-edition, with the 40+ decibels that beast entails; I have to leave the room if I want to talk on the phone.

The Swiftech is cooling an Athlon XP 2800+, and does a great job: only 2-3 degrees Celsius more than my noisy heatsink/fan combo. I wouldn't overclock with this combo - but, man, the loudest thing in that secondary system is the hard drive!
Marvellous workmanship and good prices: thanks, lads, you can bet I'll be back soon.
"

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Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Verified
5/5

2004-02-25

"While the website was having a glitch with payment options, a quick email garnered an even faster response confirming the order, and shortly after the shipment. This type of customer service is what keeps people coming back time and again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Verified
5/5

2004-02-23

"I had read the reviews an your product sounded like it was exactly what I was looking for. I can tell you that I was not disappointed. The fans preform exactly as stated, you can hardly tell that they are running guite a treat from the Coolmaster"Grain Drying" fans that they replaced. Thanks for a great product and fast delivery.."

Detailed Review Benchmark + -
Overall quality of the company
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Is committed to quality products and services
Is trustworthy
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Verified
5/5

2004-02-20

"Purchased two of their SilenX 80mm 14dBA fans as they were fairly well recommended.

Order processed and shipped via USPS Priority mail same day as ordered.

Price a bit on the high side for a case fan, but wanted to keep noise level down while still supporting good case cooling.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
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Resolving problems
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Verified
5/5

2004-02-20

"Exellent product and service.
I ordered the 80mm fans and the 400w PS and it is quiet!
In terms of service, i sent them an email at 9PM PST/12 Eastern. They replied with answers 8 minutes later! What kind of service is that?!? AWESOME!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
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Overall web site
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Verified
5/5

2004-02-20

"Excellent ordering process and account status information.

Thanks,
Dennis

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Variety of brands and products offered
Overall quality of ordering process
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Ease of ordering online
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Verified
5/5

2004-02-20

"SilenX makes the best computing heating and cooling products I have ever used.

They are quiet and they keep the processor and chasis nice and cool.

Thank goodness, now I can listen to my music on my pc and fall asleep at night too!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Being knowledgeable
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Verified
5/5

2004-02-19

"Outstanding product and rapid shipment (even on my ground shippment).

Update: just placed a new order and the service was spectacular. Rapid shipment on a great product. What more could you as for?
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
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5/5

2004-02-19

"Great products, highly recommended to me. Great reviews on reviewers websites."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
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Verified
5/5

2004-02-19

"I ordered a power supply and 3 fans on a Saturday knowing I would have to wait until Monday to have the order processed. Monday came, the order was processed and shipped that day. Thank you SilenX!"

Detailed Review Benchmark + -
Overall quality of the company
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Verified
5/5

2004-02-19

"The order at Silenx was processed and shipped quickly. The 400W Active PFC iXtrema power supply is the quietest power supply I have ever purchased. It has also shown to have stable voltages. The Silenx 80mm 9dBA fan are also great to make quiet PCs as long as you are not overclocking significantly because they do not have a high flow rates (cfm). I am definitely looking at buying some more components from SilenX. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
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Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5

2004-02-18

"Nice shop.
Good stuff, good staff

Quickly and reliable.

Recommend A++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
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