"I love the unique products that Skymall offers but I dislike the fact they don't offer free shipping. There are many products I've wanted to buy and would have bought but didnt because the items became too expensively costly for me once the shipping charge for my purchase was tacked on."
"Fine so far. I haven't received product yet. Skymall does have best price."
"The prices could be a little more competitive, but overall the uniqueness makes it worth a little more to me."
"When I tried to return a previously ordered item---Pajama jeans, I wasn't able to. The PJ Jeans co. finally deferred me back to SkyMall but it was too late and I did not have a return slip because it came right from PJ Jeans."
"I place the order and it takes 2 days to ship it even if its in stock :/"
"Disappointed that not able to order the bed, and had to order replacement cover only, because of no shipping to Hawaii.
Also wanted to order Hudson dog feeder, but did not have size L."
"Took a while for your mobile site to work on my iPhone 6+. "
"I had much difficuly trying to find the correct sale price . The car keept coming up 39.99. Sale 24.oo. Finally found correct sale price
All Good"
"The took me 2 days to place the order online. Called phone number for customer service but no person. Just don't get it."
"I love the products Skymall offers; they are very useful and tasteful. I have bought several items from Skymall in the past and plan to buy more in the future."
"It was quick and easy! I have nothing else to say!"
"The checkout was annoying because the state got deselected each time I was requested to give more input. It shouldn't take 6 tries to place an order."
"Sky Mall has good merchandise. I used to order when I saw a catalog on airplanes, and now I receive emails - just as good! Don't go out of business."
"The worst online shopping experience I've ever had. The product was marked to ship in 5 business days, 2 weeks later it had never even been shipped. Unable to talk to a live person because skymall thinks online email customer service is the way to go...except they take much longer than the promised 48 hrs to reply and then do NOTHING to help. Was told 3 wks after my original order that is was back ordered and schedule to ship another month later...that was unacceptable, so I asked for my order to be cancelled and refunded. They never cancelled my order or refunded my money and it is now a week passed the back order ship date and no product and no email saying it has been shipped. To add insult to injury, the "customer service" emails have stopped responding. No wonder this company has filed bankruptcy. It is an embarrassment!"
"I had an unbelievably awful experience with Skymall. I placed an order for an item in mid-January. The item never shipped to me and I had to send over a dozen e-mails requesting shipment notification or verification to even be responded to. The phone number on their customer service page says that they are all online now, so you cannot actually speak to a person to get questions answered or to get any issues resolved. Finally after many emails requesting that they cancel my order and refund my money, it was FINALLY canceled two months later. It was a horrible experience and cleary shows why they are going out of business. I would NEVER do business with them again and recommend the same to all of you. Good luck getting your product if you dare buy from them. "