"I've worked with Sullivan for 2 years and he's always been so reliable and resourceful. He makes himself available at all times and responds in a timely manner"
"Patient, listened to details, kind and courteous. "
“We are so glad for your satisfaction with our services! Thank you so very much for dealing with us!
”
"DO NOT BUY A TICKET FROM THIS COMPANY! They cannot easily provide details about the tickets they sell, offer terrible customer service and do not offer credit when the price goes down. They claim to have Western sounding agents like Chuck, Dean and Cindy, but the only people I spoke with had Eastern European accents, phone tones and names like Nadenka and Dalya. They are not trustworthy."
“Dear Customer,
We are truly sorry to hear about your disappointment with our services!
Your complaint is assigned a special ID: 281673
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number and the agent will get in touch with you shortly.
We will do everything possible to deserve your further cooperation with us!
Thank you very much! ”
"I used their service few months ago. It was easy, so I tried the second booking experience. Get several quotations, so I just need to pick one I like. Few questions, but the agent answered the question on chat. Easy and quick "
“Thank you for your positive feedback! We are really grateful for it and we wish you safe travels.”
"Hommer is our travel agent and he is the best. We needed to change our flights and he was right on it. We had purchased the flight protection plan and they honored this and it only cost $50 to change our flight to Italy. "
“We are happy to hear such words about Hommer,Thank you.
”
"Maverick was attentive, reactive and precise"
“Dear Perry,
Thank you for your feedback! We're delighted to hear that Maverick demonstrated attentiveness, reactivity, and precision. Your satisfaction is our priority.
”
"Connor is thorough and responsive."
“Dear Customer, thanks for the positive feedback! Delighted to hear Connor's attentiveness and responsiveness met your expectations. If you need further assistance, feel free to reach out. ”
"He was very helpful, patient and knowledgeable"
“We are so glad you've been satisfied with agent's assistance! Thank you very much for purchasing with us! ”
"Delroy provided excellent service. "
“Dear Customer, we are glad that our agent Delroy helped you to manage your travel needs.”
"Rayan provided superb information and service. He was very patient and cordial. "
“Rayan is a wonderful agent and we are so grateful for his ability to make our customers happy and satisfied with his assistance! Thank you so much for sharing your amazing experience with us!
”
"Malik provided great service in helping us find the best flight"
“Thank you for the great review! We wish you safe travels.”
"This is my first experience with SKYLUX and couldn't be happier with the price as well as the customer service. Their response to my quote were very prompt and they took time to explain my options. I though I was only going to be able to afford Business Class for 1 way on my trip and they found a RT business class fare with nonstop flights that was very affordable. "
“Thank you for the great review! We are happy that we were of great service.”
"I had a great experience purchasing a ticket for travelling overseas. Excellent service. "
“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us!”
"Our agent Bart worked with us to offer multiple options until we found the best option for us. Business class seats on major airline at a significant discount. "
“We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.
”
"Skylux has been able to reschedule our trip back after an emergency which obliged us to head back to France earlier.
The conditions were good."
“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us!”
A rep from Skylux Travel, Herman-B, has responded:
“We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
”