"It was a pleasure to work with Noah. He was excellent and easy to deal with. He did an excellent job in getting an awesome deal. "
"I was thrown off with the "Tip" area. i had not expected to be asked to do a rating and pay that designated amount. If someone wants to leave a tip they should be able to choose the exact amount tip that they want to do. I couldn't rate my experience the exact way I would have wanted to."
“Dear Customer,
Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special ID: 266891
Please email this ID at feedback@skyluxtravel.com with more info about your reservation, and we will get in touch with you.
”
"Allen M. as always is very helpful and professional. I will always go to him for my travel bookings. "
“We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback!”
"Spike was very professional and courteous "
“We are glad Spike has helped you with your trip and the services provided are appreciated.
”
"Harry L. is my go-to guy when it comes to booking my business class seats. Harry always delivers excellent service."
“We are happy to hear such words about Harry L,Thank you.
”
"Liam was very helpful and listened to me."
“Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
”
"Festus was great and worked with us to get us the best deal."
“Thank you for the opportunity to serve you. I also want to thank you for taking the time to share your thoughtful review. We appreciate your trust!”
"It was easy to talk to.Teo made my booking fast and easy."
“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us!”
"Sean has been extremely helpful in making our reservations. We changed dates around and he was very patient."
“Dear Customer, We are glad that our agent Sean was able to meet your expectations. Thank you so much for your positive feedback!”
"Really good value. This was my 1st time so it had a few hiccups...but that was mostly me. Jackson was extremely patient and informative"
“Dear Customer, Thank you for your kind words. We are grateful for your feedback.”
"I called him more than 50 times he never complain once always ready to help "
“We are happy when our customers are satisfied,Thank you.
”
"The service agents are great and very responsive. However, it helps to check options yourself as they don't always have the best deals. The click and bait pricing ads are too good to be true and would require a lot of flexibility and booking far in advance.
If you like handholding, one is well taken care of with this agency.
My wife and I once got an awesome deal with them for international travel as we got back and forth between USA and Europe a few times per year. All other times I found equal deals and sometimes better ones. Since I am a night owl, I can spend the time which is not for everyone, though."
“ Many thanks for 4-star rating.If there’s anything we can do to improve our offering, please let us know!”
"We have been working with Julian for several years. His service has been excellent, and we now have an agent that understands what we like / dislike, and "our" way of travel. Thanks Julian"
“We are happy our agent Julian did such a great job for you.Thank you for your review.
”
"Drake was very helpful, he worked to meet all of our needs and I am pleased this is the second time I have worked with Drake! He goes out of his way for us!"
“Dear Customer, We are thrilled to hear that our agent provided excellent service and made your experience a positive one. Thank you so much for taking time to leave us this amazing review.”
"Jasper was patient and gave great customer service. I look forward to working with him in the future. "
“Dear Customer, We are glad that our agent Jasper was able to meet your expectations. Thank you so much for your positive feedback!”
A rep from Skylux Travel, Herman-B, has responded:
“Noah is awesome! Thank you so very much for purchasing your ticket with our company! ”