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Product & services pricing
4.49/5
Chance of future purchase:
4.64/5
Shipping & packaging:
4.61/5
Customer service:
4.73/5
Return/Replacement policy:
4.75/5

Verified
5/5

2023-06-22

Superb service. Highly recommended.

"Connor did an excellent job finding several options on our airfare including low prices, alternative departure dates, seating assignments. He just kept finding options till we were totally satisfied. Saved a lot of time and money. "

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Rep reply posted 2023-06-23
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-06-20

Great service

"Eric has been very patient and attentive during this process. I appreciate all his help!"


Rep reply posted 2023-06-20
A rep from Skylux Travel, Herman-B, has responded:

“Thanks so much for sharing your experience with us!”


Verified
4/5

2023-06-18

Good service

"So far so good, the agent was proactive and easy to communicate."

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Rep reply posted 2023-06-18
A rep from Skylux Travel, Herman-B, has responded:

“We are happy our agent did such a great job for you.Thank you for your review.”


Verified
5/5

2023-06-15

Derek

"he was so patient and accommodating"

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Rep reply posted 2023-06-15
A rep from Skylux Travel, Herman-B, has responded:

“Thank you so much for the considerate and kind review! Our agents really appreciate your feedback.”


Verified
5/5

2023-06-08

Dallas is a star

"Dallas helped me put together my trip to Spain and handled all the planning of this trip."

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Rep reply posted 2023-06-09
A rep from Skylux Travel, Herman-B, has responded:

“We’re really grateful and appreciate you taking the time to share your rating with us!”


Verified
5/5

2023-06-08

Good service

"Scott was very helpful. He tried his best to get me what I wanted "


Rep reply posted 2023-06-09
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-06-08

Trip to Vietnam

"Pedro was a very good agent, he really works to get you the best flights at a good price"

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Rep reply posted 2023-06-09
A rep from Skylux Travel, Herman-B, has responded:

“It was a pleasure serving you. we really appreciate you taking the time to share your feedback and being so open with us.”


Verified
5/5

2023-06-08

Perfect 5 *****

"Adam is the BEST! Thank you"

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Rep reply posted 2023-06-09
A rep from Skylux Travel, Herman-B, has responded:

“Your agent would be so pleased to hear your words of appreciation! Thank you very much!”


Verified
5/5

2023-05-27

Never disappointed

"As a longtime client, i am impressed with the expertise and quality of service every time"


Rep reply posted 2023-05-27
A rep from Skylux Travel, Herman-B, has responded:

“Many thanks for a 5 stars review and your great words! Your satisfaction made our day amazing! ”


5/5

2023-05-11

Excellent Service and Prices

"You don't get travel arrangement service like this these days. Personalized service over several days looking at many routes and itineraries to meet our needs for a complex multi stop trip to Asia from the US. Was able to add business class for one way as a bonus for my family. Highly recommend Skylux if you are flexible on your dates and routes and want to fly business class or Premium Economy.... Mel was our travel consultant and was very patient as we worked out details over several days, continuing to look for the best fares and new routes to meet our needs. We will use Skylux again in the future!

"

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Rep reply posted 2023-05-12
A rep from Skylux Travel, Herman-B, has responded:

“We are glad that our agent Mel was able to meet your expectations. Thank you so much for your positive feedback!”


Verified
5/5

2023-05-10

Flight booked smoothly

"Very nice experience with Skylux on booking my international flight with reasonable price."

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Rep reply posted 2023-05-11
A rep from Skylux Travel, Herman-B, has responded:

“Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.



5/5

2023-05-10

"Great customer service, resulting in an amazing ticket price. would definitely recommend Skylux to friends and family"

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Rep reply posted 2023-05-11
A rep from Skylux Travel, Herman-B, has responded:

“We are happy that you are satisfied with our products and services.Thank You.


5/5

2023-05-09

Excellent Service and Great Price

"We are very please with the great help from our agent Samson when a couple real issues came up. He helped us resolve the issues and found great flights for us. We would definitely recommend SkyLux to our friends and family!"

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Rep reply posted 2023-05-10
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer, thank you for your feedback. We'll let Samson know that he is highly appreciated.Thank You.


1/5

2023-05-05

Deceptive sales practices

"Bought 2 business class tickets paid over 10 thousand dollars. SKYLUX booked me in a category where I had to pay hundred of dollars for seat selection and had no lounge acces after 16 hours flight to my connections DO NO USE SKYLUX THEY ARE CROOKS."

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Rep reply posted 2023-05-05
A rep from Skylux Travel, Herman-B, has responded:

“Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback.
Your complaint is assigned a special id: 240539
Please email this ID at feedback@skyluxtravel.com
with your booking confirmation number, and we will get in touch with you.

Thank you in advance.”


5/5

2023-05-03

Always great service and less cost

"I have used Sky Lux exclusively when traveling internationally to Asia and Europe. They have the best rates and great service."

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Rep reply posted 2023-05-03
A rep from Skylux Travel, Herman-B, has responded:

“We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance . ”