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Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-11

Responsive

"Thank you for the responsiveness of your customer service team."

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Verified
5/5

2017-11-11

Great

"Perfect glasses no Problem"


Verified
5/5

2017-11-10

Very good

"Quick Shipping from Hong Kong, takes 2 and half week , quick response from the call representatives."

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Verified
5/5

2017-11-10

love my frames

"I saw these Balenciaga frames at store they're very costly. Went to your site and got them for half the price. you are terrific. I will buy from you again. also. they came in good time!!!"


Verified
2/5

2017-11-10

too long of a wait

"It took 2 weeks to recieve my glasses. That’s a bit too long for me. "


Verified
5/5

2017-11-10

Great service great product

"Really pleased with the service and product. Speedy delivery!"


Verified
4/5

2017-11-10

sbg rating

"notice telling me who the carrier was and how to learn the estimated date of delivery was absent, but after I called for help, everything was beautiful, and nothing hurt :o)"

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Verified
5/5

2017-11-10

Excellent

"Very good in all
Aspects go purchasing.
"


Verified
2/5

2017-11-10

Slow arrival

"It took much longer than I was stated"


Verified
5/5

2017-11-10

The Real Deal

"I was able to order, very thin, 1.74 high index lenses for a lot less than the other online stores. I love the Ray-Ban 8412 glasses. My order arrived in less than a week. "


Verified
5/5

2017-11-10

Ver-nice

"Shipping was fast, I love my new glasses lens crafters wanted $250 I paid $147. (Frames only)"

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Verified
1/5

2017-11-10

Horrible

"Horrible horrible horrible "


Verified
4/5

2017-11-10

Overall pretty good

"The website is easy to move around in and offers a lot of information. Ordering is easy however the order tracking is terrible, to the point that I was wondering if I'd been scammed. The SmaryBuyGlasses staff were good about responding to my inquiries but could not provide any real information on the shipping which, for awhile, made me more suspicious as did the foreign shipping tracking website I was sent to through a portal in SmartBuyGlasses system, but could not find on my own on the web. So much time with no information led me to look into canceling the payment I'd made through my credit card however, the package arrived at my house, in fine condition and the glasses I'd ordered were exactly as I expected and despite the confidence draining shipping process, I am very happy, both with SmartBuyGlasses and my purchase."


Verified
5/5

2017-11-10

Great buying experience

"Price nearly half of what I saw at local store, easy to navigate website, item arrived much earlier than predicted, item exactly as described and expected. Called customer service once for update on purchase and promptly answered followed by frequent updating emails"


Verified
1/5

2017-11-10

Not happy

"Took over a month to get my glasses and when I received them they had the wrong prescription in them, I called and they said send them back and we will replace them so I did and then I receive an email saying the glasses i just sent back were out of stock and it would be about another 3-4 weeks for them to get back in stock. so I just asked for my money back. Customer service was good but they didn't want to do anything for me just willing to refund my money."