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Product & services pricing
3.44/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.13/5
Customer service:
3.75/5
Return/Replacement policy:
2.50/5

Verified
2/5

2017-11-10

Not good

"Price was good, but shipping took longer than promised and contacting company for assistance was useless."


Verified
5/5

2017-11-10

Amazing Prices

"My whole experience was amazing from the ordering to the shipping time and then to the product.

GREAT JOB,
RYAN G.
"

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Verified
4/5

2017-10-19

REVISED: OK but only after I complained

"ORIGINAL: My order has been in "stock confirmed" status for the past two weeks, despite an email assuring me of shipment to in 3-5 business days. Stay away.

REVISED: after posting this review my order shipped within 24 hrs and arrived quickly from Hong Kong. Knocking one star off because I should not have had to complain here :-)
"

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Verified
1/5

2017-10-07

TERRIBLE STILL WAITING 6 WEEKS AFTER ORDER

"Ordered pair of sunglasses exactly 1 month ago. I needed them for my vacation so ordered them on time. Website said it would take 3-5 days to confirm order (ok fine whatever that means). Next email, "Your item has been confirmed with the supplier and is estimated to be shipped by September 22nd" 2 days after I left for vacation. OK I like the sunglasses because I had same pair and would like them again, remember this is 3 weeks AFTER the order. On my trip, Another email with Weekly Update: "Your order is delayed by 5-9 Business days" Fantastic... Returned from my vacation... another email: "Order delayed for 5-9 business days". What a DISASTER!! If you can't deliver don't put it on your website you scam people into buying your product but deliver nothing but air and emails telling me nothing.... ITS BEEN (almost) 6 WEEKS and still nothing seriously???"

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Verified
1/5

2017-09-22

Poor customer service

"I placed an order for sunglasses that I was watching on their website for a week. I waited on my email and after 2 days I checked on my order and it show that it was backordered. I contacted customer service and they said I had 3 options: 1. wait 1-4 weeks for it. 2. Get 5% off for some style that I don't want. 3. Cancel my order.
So I cancelled my order. I went back on their website every day for the past 2 days and the item I wanted still showed that it was available. Not on back order like it should be!!!!
"

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Verified
5/5

2017-09-08

Excellent

"Quick and easy no hassle best prices "


Verified
5/5

2017-09-04

Excellent seller. Highly recommended.

"A very good and trusted seller for glasses. The brand name item quality was excellent. Shipping also fast. Highly recommended."

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Verified
5/5

2017-08-24

Efficiency

"I would use your product again was impressed with the product and the service u provided "

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Verified
3/5

2017-07-08

Good , not the first time

"Good , not the first time. "


Verified
4/5

2017-07-04

Awesome chat service

"Real human at the other end of the website's chat function is super attentive and helpful."


Verified
5/5

2017-06-08

Love it smart glasses.com

"I was very happy and sastify"

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Verified
5/5

2017-06-08

Gread product! Great service!

"Gread product! Great service!"


Verified
5/5

2017-06-08

Amazing!

"Amazinggggggggggggggggggggg"


Verified
5/5

2017-06-08

Excellent

"Really happy with my glasses and the delivery was really quick. I would really recommend smart buy glasses"


Verified
2/5

2017-06-07

Misleading!

"I have previously purchased four pairs of Sunglasses from Smartbuyglasses.ie and except for inconsistent delivery durations, have been pleased with the service.
Not this time.
I ordered a pair of Oakley Quarter Jacket Glasses, and when they arrived, it became apparent that these are kids glasses. It even says 'Junior' on the box. On the site, these appear in the Gender Men field. I notice on some other Oakley models the term "Youth Fit" but it does not appear on the Quarter Jacket page. I'm not sure if this is a mistake or not, but it certainly is unacceptable. The only reason I gave 2 star instead of 1 is because my 11 year old grabbed them when he saw they were for kids. At least someone was happy...
"