"Price nearly half of what I saw at local store, easy to navigate website, item arrived much earlier than predicted, item exactly as described and expected. Called customer service once for update on purchase and promptly answered followed by frequent updating emails"
"Took over a month to get my glasses and when I received them they had the wrong prescription in them, I called and they said send them back and we will replace them so I did and then I receive an email saying the glasses i just sent back were out of stock and it would be about another 3-4 weeks for them to get back in stock. so I just asked for my money back. Customer service was good but they didn't want to do anything for me just willing to refund my money."
"Price was good, but shipping took longer than promised and contacting company for assistance was useless."
"My whole experience was amazing from the ordering to the shipping time and then to the product.
GREAT JOB,
RYAN G."
"ORIGINAL: My order has been in "stock confirmed" status for the past two weeks, despite an email assuring me of shipment to in 3-5 business days. Stay away.
REVISED: after posting this review my order shipped within 24 hrs and arrived quickly from Hong Kong. Knocking one star off because I should not have had to complain here :-)"
"Ordered pair of sunglasses exactly 1 month ago. I needed them for my vacation so ordered them on time. Website said it would take 3-5 days to confirm order (ok fine whatever that means). Next email, "Your item has been confirmed with the supplier and is estimated to be shipped by September 22nd" 2 days after I left for vacation. OK I like the sunglasses because I had same pair and would like them again, remember this is 3 weeks AFTER the order. On my trip, Another email with Weekly Update: "Your order is delayed by 5-9 Business days" Fantastic... Returned from my vacation... another email: "Order delayed for 5-9 business days". What a DISASTER!! If you can't deliver don't put it on your website you scam people into buying your product but deliver nothing but air and emails telling me nothing.... ITS BEEN (almost) 6 WEEKS and still nothing seriously???"
"I placed an order for sunglasses that I was watching on their website for a week. I waited on my email and after 2 days I checked on my order and it show that it was backordered. I contacted customer service and they said I had 3 options: 1. wait 1-4 weeks for it. 2. Get 5% off for some style that I don't want. 3. Cancel my order.
So I cancelled my order. I went back on their website every day for the past 2 days and the item I wanted still showed that it was available. Not on back order like it should be!!!!"
"Quick and easy no hassle best prices "
"A very good and trusted seller for glasses. The brand name item quality was excellent. Shipping also fast. Highly recommended."
"I would use your product again was impressed with the product and the service u provided "
"Good , not the first time. "
"Real human at the other end of the website's chat function is super attentive and helpful."
"I was very happy and sastify"
"Gread product! Great service!"
"Amazinggggggggggggggggggggg"