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Product & services pricing
3.96/5
Chance of future purchase:
4.17/5
Shipping & packaging:
3.75/5
Customer service:
4.00/5
Return/Replacement policy:
3.34/5

Verified
1/5

2017-05-09

Customer service sucks

"It was horrible. I have never had a problem in my life ordering online. Until I order from this establishment. This is by far the worst experience ever.... I will not advise anyone to make a purchase through this company!!!!"

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Verified
3/5

2017-05-09

50/50

"Purchased 2 pairs, Costa and Maui Jim. Both were delivered and were as ordered BUT the Maui Jims broke within 60 days. Guess they will be replaced, but at this point I am only half satisfied."

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Verified
4/5

2017-05-09

Time frame

"It took forever to receive the glasses."


Verified
5/5

2017-05-09

Solid

"Quick shipping and great
Product
"

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Verified
4/5

2017-05-09

Good buy

"Great customer service and great price."


Verified
5/5

2017-05-09

Great!

"Better price for contact lenses than another well-known online competitor; delivered on time as described."


Verified
5/5

2017-05-09

Great service at the best price,

"exchange policy is also really flexible, have already recommended to friends"


Verified
4/5

2017-05-09

Good price but patience is needed.

"Good price and authentic goods. Recommended if you are not in a rush. "

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Verified
5/5

2017-05-09

Excellent

"Very pleasant experience. Easy using prescription. Many compliments on eyeglasses."

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Verified
5/5

2017-05-09

Costa Delmar

"Great folks to do business with !!! You'll have a bless day !!! "

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Verified
3/5

2017-05-09

First time ordering w/ SmartBuy

"Ordered 2 pairs of eyeglasses recently. I created a profile which included my Prescription, however when I placed my order I still had to manually enter my prescription for each pair being ordered. They didn't make this step very clear and as such one of the pairs ordered sat stagnant and wasn't fulfilled until I called in to ask about status. You'd think linking the order to your profile would be a no-brainer. The other thing that was noteworthy is that the wrong color of one of the pairs was shipped. While this annoyed me at first, I decided that since this company ships out of Hong Kong it would be too much hassle to get the correct color. Despite the above 2 issues I still am generally satisfied since the pricing was a big savings over my local eye doctor (even with insurance) and these are the real glass frames and not knock-off reproductions. Lastly the prescriptions were correct for both pairs of glasses which is the most important part anyway."


Verified
4/5

2017-05-09

Great

"Glasses are theeee best yes"


Verified
5/5

2017-05-09

Fast, great quality lenses

"Arrived as expected and leses are very good quality, recommended "


Verified
5/5

2017-05-09

"Easy to order .fast delivery "


Verified
4/5

2017-05-09

Good price and service!

"Price is very competitive, and fast shipment!"