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Verified
4/5

2015-12-23

Fine service; product still awkward.

"I have what I deem a considerable investment in Insteon equipment. It works reliably and I enjoy having it. But they really need to pay more attention to reducing the size of the components. Every switch unit comes with three wire nuts, and a switch with a giant back end. Ironically, in the average outlet box, you can install either the switch or the wire nuts, but not both. I can't count the number of times I have had to perform routing gymnastics and apply force to get the huge switch body into the outlet box far enough to close the cover plate. Its been a decade now, surely there are more compact circuit components Insteon could be using."

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Verified
5/5

2019-06-11

GOOD DEAL

"I bought them on sale and with free shipping I got a great deal..."


Verified
5/5

2019-06-11

Smarthome Product Review

"We set up our daughters home just after she moved in. The hub installation was simple, much easier than one of the one I installed in my home several years ago. We also installed several switches to control her exterior lights and a thermostat. All went without any difficulty. We will be adding additional functionality to both her home and our home in the near future. Thanks for a great product and experience."

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Verified
4/5

2019-06-11

Lights, Camera, Action

"I have purchased a lot of items from them and have had great success."


Verified
2/5

2019-06-11

Not a good value

"The devices are too expensive and no heavy current devices. Dimming lights are not innovative."

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Verified
3/5

2019-06-11

Poor communication

"Fast shipping and nice customer service, when you are trying to solve basic questions. Have unreturned calls and played ping-pong trying to find a person within the company that is responsible for certain questions."

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Verified
5/5

2019-06-11

Excellent company

"We've purchased from Smarthome for about 25 years. We are very pleased with their support."


Verified
5/5

2019-06-10

Like it is supposed to be

"Good price. Easy checkout. Quick delivery. Quality product"


Verified
5/5

2019-06-10

Excellent quality

"Fast shipping and the phone is in excellent conditions (like new)."

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Verified
2/5

2019-06-10

Wich product ?!?

"Can say anything about the product because I didnt received it yet!!!!"


Verified
4/5

2019-06-09

Reliable seller

"The seller is reliable and shipped product when they say they will. Have not had issues with the items purchased that were not addressed quickly "


Verified
5/5

2019-06-09

Great product, great service

"Great product, great service"


Verified
5/5

2019-06-09

Insteon switches

"I order the switches on Monday and received them on Friday it was fast. It was free shipping. Can’t wait until I fine something else to buy. "

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Verified
4/5

2019-06-07

My experience in ordering equipment is very good, however , I and several others have had problems with Insteon Hub.

"The Insteon Hub seems to only last a few years before over-heating and shutting down. Replacing it isn’t easy, it requires contacting Insteon and verifying your Hub serial number before purchasing and replacing it."


Verified
5/5

2019-06-07

Great Price and Great Service!

"Great price! Shipped quickly and product as described. Thx!!!"

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