"They are very helpful and easy to install, love the products."
"Order filled correctly and no issues. "
"I am converting from X-10 which cost between $12 and $30 per item. With Insteon prices at $49.95, they are overpriced. I only buy when they have a 50% off, or BOGO special. It may take longer, but the savings are worth the wait."
"Placed an order and received within days. No issues"
"Easy to install but use caution, TURN your circuit breaker OFF!!!!!!"
"I am again having issues with the timing or some of the products from smarthome."
"I ordered a sprinkler system, with expedited shipping, but was then called the next day noting that they did not have another one to give out and would have to wait. totally unacceptable their system should be updated to handle if somebody else already purchased where they won't have a double standard."
"Great company to work with. Had one on one conversation with a rep. Got my business acct up and running within minutes. Great transaction we placed a 2nd order. "
"Purchased Neato D5. Wife LOVES IT. We now call it Rover. "
"Still trying to figure out how to use it. No free apps unclear functionality. Not user friendly. Price went down a $100 after I bought it. Java based product. Windows 10 isn't setup for Java out of the box. Hoping to get it to work..."
"My very first order was incorrect and my email to their customer service went unanswered, but after a phone call it got straightened out and they shipped me the missing pieces. Subsequent two orders went perfectly."
"I've always had a good experience dealing with Smarthome. No problems with orders. Customer service nice to deal with.
By the way, so sad that Insteon has decided to discontinue their IP security cameras. I have their cameras in two homes for security monitoring. Now if I need to add more I'll have to start with another system. Wish they would change their mind and bring them back."
"Terrific home automation store. Reasonably priced items and fast shipping."
"I ordered and installed an insteon light switch and also got a range extender just in case. Never had to install the range extender, so I called and got instructions on the return and refund process. Quick and easy, very good technology and dealer organization."
"Repeatedly meets my expectations "