"Price was the best I could find on the Internet. I had never ordered from this online retailer before. Read the reviews on several sites including EBAY and they appeared to be reputable and honest. Looks like they have been around for years. Almost a perfect score on EBAY!
Ordered a Samsung 60" TV. Shipped on time (3 days) and arrived by shipping company to my door within 5 days. No damage. TV is perfect.
Communication from Greystone was excellent.
I am very happy with my purchase and the service I received. I would order again.
I recommend paying for the extra shipping with tracking number and insurance. Even with paying the extra $140 for shipping, they still beat Amazon by $200.
"
"I cannot say enough great things about this transaction. Greystone had the lowest price on the range hood I ordered and shipped within 24 hours of me placing the order. As a bonus, the item was already in St. Louis, so I got the hood the next day of the order being processed.
I buy just about everything on-line and Greystone is now on my list of "Preferred" vendors due to the excellent turn around, excellent price and excellent communication!"
"The overall experience was as smooth as could be expected. I originally chose standard shipping, Greystone called and suggested I do the door-to-door instead, and I'm glad I did. Their price could not be matched anywhere. I got the TV, the extended warranty, and premium shipping for the price most sites were charging for JUST THE TV. Outstanding! I will definitely use them again."
"Good, except for the shipping. The delivery company only delivers in my area two days a week, so it took sixteen days for my tv to arrive. The tracking information was meager. I have gotten spoiled by Fedex as they provide very detailed information."
"I couldn't be happier with the service of Greystone. I found the best deal anywhere and had awesome customer service. My questions were answsered in a timely manner and the TV I ordered arrived within 10 days. Dave Febonio was timely, professional, and courteous. The shipping crew was great. I would definately recommend this company to any of my friends and have already done so. Don't let the couple of bad reviews on here disuade you from using Greystone. I am a huge Amazon guy and Greystone beat them in price and exceeded them in customer service...and I love Amazon customer service. So there you have it. I will be using Greystone again."
"The best price that I found for our LG-55LM8600 TV. Great email response and no problems transaction. TV arrived quickly and in perfect condition.I recommend Greystone Appliance to anyone. "
"Backorder was even pushed back another 4 - 6 weeks, thus haven't received product just an offer to cancel order (prices have risen) No consolation prize offered."
"Should have known better than to buy a TV when the deal seems too good to be true.
When I first placed an order for a new LG 47LM7600, the item was clearly marked in stock. After placing the order, I get an email saying the item is now out of stock...
I cancelled the order.
A few days later I returned and the item was re-stocked, so I placed the order once more. And for the second time, I received an email saying the item is out of stock!!!
Pure bait and switch and I would not recommend this seller to anyone.
I am off to pay more for the TV, but I know I will get it from a reputable seller."
"Had a problem with the free shipping selection. Dave said he doesn't recommend the free shipping and then he said it is my responsibility if the TV I purchased arrives damaged. I didn't like all that situation and we had to exchange about 5 emails in order to get it free shipped. I haven't received the TV yet after being ordered for 1 week now. He said free shipping takes between 14 to 21 business days; another thing I didn't like the length of time to receive the TV."
"We had a great experience with Greystone! We had a little issue with the Hood we ordered but what impressed me was that they resolved the problem immediately and sent us a new one. I was very impressed with the customer service and will certainly use them in the future."
"I was a bit nervous purchasing a $1,500 TV online, but it couldn't have gone better.
I had originally purchased it from another retailer that claimed to have it in stock. Only to cancel my order two weeks later when it still hadn't shipped and they said it was backordered.
I contacted Greystone before placing my order to make sure the same thing didn't happen again. They assured me that their distributor had it in stock and that it would ship out right away.
I had a tracking number the next day and my TV arrived as promised within a week."
"Appreciated the fact that Greystone had a phone number on their product site. Other sellers did not have a contact number even tho they had lower prices. Contacting Greystone and speaking with Dave was a big help in the decision making process.
Also liked the information about shipping and checking the shipping container. "
"Great Service. Great Shipping. No Problems at all!!"
" I had a great experience with this store. I ordered the LG 7600 over the phone with Dave
The owner... he was very professional and courteous. He even gave me a better price than
I asked for. The Set arrived right on time in perfect condition.
I would do business with Greystone anytime.
Kind Regards, Steve"
"Item was in stock and shipped immediately after it was ordered. Very competitive price and excellent customer service. I would definitely recommend Greystone to others. My purchasing decision was based on the reviews from this website."