"Some glitches with installation and authentication by Microsoft, but that was all on Microsoft. The software depot support team was with me every step of the way and figured out the solution to all the gotchas. "
"Purchased Office for Mac online, very efficient, delivered promptly, works perfectly. Will use this supplier again."
“Hi, thank you for your feedback! We’re happy to hear that you’re satisfied with our product and services!
- Chase”
"Bryan is very knowledgeable of the download process, I tried several times several different ways and nothing worked. Thanks to him I’m up and running."
“Hi, thank you for your positive review! We are glad to hear that the issue has been solved. We look forward to your next purchase!
- Chase”
"Thank you Software Depot. I have made purchases through the Software Depot over many years. I've never had any issues whatsoever. I will continue to purchase when I require new software into the future. "
“Hi, thank you for your positive feedback! - Chase”
"Very easy to purchase. The download came in 15 minutes with the full set of instructions. Worked as a charm"
“Hi, thank you for your fantastic feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store.
-Chase”
"i bought office 24 last week and i was having problms installing it
so i called them and a agent guided me on it
it works great thank you so much !!!!"
“Hi, thank you for your amazing feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store.
-Chase”
"I purchased Office 2021 (Student) from Software Depot and downloaded it to my (overloaded) PC, but installation did not seem to be complete. A question to SD was answered immediately. Later, while it seemed to be installed, but not available for selection, another question was answered quickly with instructions to find "Word" (Not MS(anything), or 2021 (anything). Such support with a deeply discounted product is mind blowing!"
“Hi, thank you for your feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store.
-Chase”
"I’ve purchased from this store three times this year, and each time, they delivered my products on time. Consistently reliable service!"
“Hi, thank you for your patronage and amazing feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store.
-Chase”
"I'm so pleased with the Microsoft Word program
that I downloaded for my new computer. It was
easy and quick."
“Hi, thank you for your feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store.
-Chase”
"I had troubles figuring out my download and when I hopped on their chat support team I was assisted swiftly. Great support from start to finish!"
“Hi, thank you for your review! We’re delighted to hear that you’re satisfied with our product delivery and service! - Chase”
"Everything progressed as expected. The download and installation process is quite easy . A++"
“Hi, thank you for your feedback! We’re delighted to hear that you’re satisfied with our product delivery and service! - Chase”
"This is how it should be - I go on site, order Office 2024 at the lower price than on Microsoft site, get the key, redeem it, install, and voila!
"
"Overall experience is good. Had to wait an hour for the product download link to be sent. Pricing is good! I was not aware they were in Australia until after the purchase."
"I have been able to download the software."
“Hello John,
We are sorry to hear about your recent negative experience with our company, and we appreciate you taking the time to provide us with your feedback.
We are hoping you will revise your review based on your updated experience with us. I understand that your initial experience may have been disappointing, but I hope that the refund has helped to alleviate some of the negative feelings you may have had.
Your feedback is important to us, and we believe that your revised review could help us to improve our offerings for future customers. If you are willing to consider updating your review, we would greatly appreciate it.
Thank you for considering our request, and we hope to have the opportunity to serve you again in the future.”
"Once I figured it out what to do it was easy"
A rep from SoftwareDepot, CustomerSupportTeam, has responded:
“Hi, thank you for your feedback! We’re happy to hear that you’re satisfied with our product and services!
- Chase”