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Product & services pricing
4.62/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.46/5
Customer service:
4.32/5
Return/Replacement policy:
4.43/5

Verified
5/5

2022-10-08

Honest Assistance with Techs

"I had my Windows 10 installed, plus a few storage items put away, and Eric was so terrific and great at his knowledge with Software, that it went off very good with hardly no problems, he cured instantly.
I recommend them plus trust to get into your computer, and directly fix any problems you have and turn your computer back to you in wonderful working condition.

Nice job Eric.

Doug Dares
"


Verified
5/5

2023-12-08

Techno Idiot Success Story

"It was so easy to download and install MS Office 2011, and the refund from my stupidly purchasing the wrong version, was back in the bank within an hour! The "Chat" window worked well for me and the guy who dealt with my problem was patient and very quick to sort me out."

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Verified
5/5

2023-12-08

Money returned.

"I asked if I could get money back for an order I made by mistake, and this was handled promptly."


Verified
5/5

2023-12-07

As simple as ABC

"Easy steps to follow. Excellent value"

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Verified
4/5

2023-12-06

Satisfied and Helpful

"I was pleased that I was given an upgrade shortly after I made the Microsoft purchase. When I was wanting to install the Microsoft Office and didn't know why I was having problems, the fix-it person accurately gave me the information that I needed to install the product. Perhaps why I didn't give Software Depot 5 stars, was that I felt they were going over the top to be extra nice and generous. It could be that this would be perhaps more a reflection of my personality than a critique of their service."

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Verified
5/5

2023-12-05

Excellent in all aspects

"My expectations were exceeded, however this was no surprise as I have dealt with them in the past.
Thanks you.
"

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Verified
5/5

2023-12-04

They have your back

"I’ve often thought the true measure of a company is how they deal with issues when something doesn’t work. My experience with Software Depot is they have your back when you have problems.
I bought some software and didn’t get around to installing it for 4-5 months and when I did the license key didn’t work.
I contacted support via email, and I got a quick response. The response was helpful and no blame was directed my way. After a few emails back and forth new licence keys were issued and I was on my way.
I’d happily buy software off them again…
"

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Verified
4/5

2023-12-03

Take Care

"Happy buyer thank you SoftwareDepot. However as an older computer user my experience was a little mixed. Happy with the SoftwareDepot site and purchase process. However access to downloading the software (including registration) on the Microsoft site was obscure, not intuitive and not expected at least for this user. I would emphasise buyers carefully read the procedures detailed by SoftwareDepot and that Microsoft pages be scanned from top to bottom to identify the relevant links. Kind regards."

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Verified
5/5

2023-12-03

Scam, splam...Software Depot rock!!

"I work at a funeral directors in Somerville and needed to make a memorial card for printing of 100 the following day.
I'd been mucking around with an old MS version that constantly crashed, and I purchased MS Office from Software Depot in August 2023, but it wasn't until November that I finally bit the bullet; I uninstalled the current MS program then loaded Software Depot's product. Ahhh there was an issue after I loading it - "Not today. I have no time to reload my old MS Office version and get this card ready!!"
I took a screenshot (as per the instructions provided) and emailed it to Paul at Software depot. Paul advised me of the next step to take then requested another screen shot once it was done. All in all - within 15 mins Paul had fixed the issue and I was able to produce the memorial card on Publisher. 100 were printed the next morning and the the family was so happy.
100% I'll be re-purchasing the Depot's software and advising other people to do so. Thank you so much Paul and Software Depot. Cheers to ya all. Lisa - Frankston
"

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Verified
5/5

2023-11-28

Excellent

"Upon placing my order and completing the transaction I decided to read some website reviews on this supplier. There are some alarming accusations of scams etc which did cause some angst during the install process wondering if I had bought a lemon, however, I spoke to Eric on numerous occasions who guided me through the process systematically. Process was complete with 30mins and works flawlessly. I purchased ms project pro 2021. Thank you team.

"

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Verified
5/5

2023-11-25

Microsoft 360

"Everything was especially easy. Very pleased. "

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Verified
5/5

2023-11-25

Microsoft office

"Got good deal in buying Microsoft office."

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Verified
5/5

2023-11-24

Software

"Great price and great service "


Verified
5/5

2023-11-15

Bryan was easy and great to deal with top service

"easy to dealt with and definitely buying more stuff from them "

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Verified
5/5

2023-11-14

Exceptional service from Eric; and my issue was resolved. Eric telephoned at the appointed time 10:00PM.

"I am always cautious about giving control of my machine to an external party but I had an inherent confidence in doing so with Eric. I followed and understood what he was doing on the screen. He responded favourably to a potential issue that I raised with the download procedure that he was undertaking. I now have the Microsoft Office service performing favourably."

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