"I did receive the software, but it took longer than anticipated. After not being able to install it, the help desk was very informative. Albeit, I did not like that I had to uninstall existing Microsoft software to install Visio. This information would have been good to know up front. The only complaint that I have is that after making an account to obtain the software, you get flooded with promotional emails - not cool. "
"easy steps to follow and saved money online."
"I experienced difficulties with launching the Office programs that I purchased. I reached out to customer support and through email Daniel promptly responded and guided me through the necessary steps. Despite following the steps I was unable to access the programs. I scheduled a time for remote assistance and reached out to support services prior to the scheduled call. Daniel contacted me right away and quickly ascertained that the program I purchased was not compatible with my computer. Daniel guided me on purchasing the correct program and let me know it would be approximately 20 minutes for an e-mail to be sent with a new product key for my Mac. As soon as I received the email notifying me of the new product key Daniel called me immediately to guide me through the steps to ensure I could access the programs I purchased. Daniel was patient, calm, communicated clearly and was very helpful throughout this process. Thank you Daniel!"
"After downloading the software, I was't able to make it work on my computer. One phone call to Eric and the software was up and running. I appreciated his patience and help. Good work!"
"these guys are not scammers you are getting the real product"
"fast and effective, that's it!"
"The purchase happened quickly and within 30 minutes I had the download link. I attempted to download the link and my computer kept losing network connection but I got on the chat and someone was right there to help me troubleshoot! "
"Good customer support. Easy purchase and install. This with a back to school discount. Couldn't ask for better.
"
"The tech accessed my computer and activated the downloaded software-satisfied"
"I purchased the wrong platform but the phone support and refund process was perfect. I was able to promptly get the right platform with no problems."
"Went in nabbed what I needed and got out no questions asked."
"I had a question about the software install. And the support person, Daniel, was really helpful. And I am really happy about this. Thank you so much."
"I get so scared ordering software online but had no worries with this company.
I confirmed that they were legit by talking to a LIVE chat person who confirmed there head office address in BC after I researched them.
The software downloaded & installed all in less then 25minutes
Highly recommend buying software from this company - I will be purchasing more in the future
Lance Phillips"
"I ordered Microsoft Office 2016 for Mac... Tried to install it on my new macbook air m2... the software was too old and would not allow me to use the 2016 software. I called the Sales Department, Service Department and used their Online Chat option. Every person in every department was the SAME GUY... JOE
Super Sketchy... I just wanted a refund... Joe said "too bad for you" as he was laughing.
You got me... now Im out $100 but I also get to share my experience with everyone"
"Un excellent Service 100% !"