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Verified
5/5

2022-06-16

Daniel

"Daniel was quick and professional. I really appreciated his help."


Verified
4/5

2022-06-07

Set up program

"It took awhile but once "Joe" was accessing my computer by remote control, the program was quickly properly downloaded. "

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Verified
5/5

2022-06-06

Great technician remote support session !!

"I had a great and efficient tech support service from Daniel !
I wont hesitate to buy from SoftWareKepp.ca in the future and I wil give very good reviews for the pricing of your products, customer service and tech support !!
"

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Verified
5/5

2022-06-04

Excellent help with a difficult task

"I have spent two days trying to get Windows Vista upgraded to Windows 10 on my elderly desktop computer. Your technician Daniel was VERY helpful (and patient with a customer whose hands-on computer experience ended with the 1980s!!).

Despite Daniel's heroic efforts, my computer failed to even boot up this morning, and I had to repolace it with a new machine that had Windows 10 already installed. Daniel helped me with advice for repopulating the new hard drive with the old data from the dead Vista OS, which had been temporarily saved (on his instructions) on a flash drive.

Excellent service from a knowledgable technician, whichever way you look at it.

Ian W. Price, P.Eng.
"

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Verified
5/5

2022-05-29

Fast customer service

"The people at SoftwareKeep are very helpful and are very quick. "

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Verified
5/5

2022-05-29

Support

"I had an issue with Win10 activation after my purchase and was concerned of non OEM software.
Called in for support and had Jesus to provide me with clear instructions to get me a new confirmation ID. Windows was correctly activated.
"

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Verified
4/5

2022-05-28

Quick customer service experience

"Eric was very helpful to choose the product and he is very professional.
"

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Verified
5/5

2022-05-26

Jd sturdy

"Excellent. Very patient and knowledgeable "

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Verified
5/5

2022-05-22

Jesus is the best

"Asked for helped to setup the MS licenses and he helped me to in very professional way in very short time.
he is really talent person
"

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Verified
5/5

2022-05-20

Helped locate my Microsoft package and download

"Joe was very helpful in all aspects. He was very patient and quick to reply

"

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Verified
5/5

2022-05-16

Speedy service

"Jesus was excellent, and professional; very pleased with software installation help; I could not have done this by myself"

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Verified
5/5

2022-05-16

#3000024630 - Tech support

"Jesus quickly worked on a solution for me."

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Verified
5/5

2022-05-09

Jesus is great. Solved my problem at no time

"Impressive support from Jesus Agular
"


Verified
5/5

2022-05-07

Good Assistant

"Jesus was excellent. He got my purchase on to my computer when I couldn't. He's very thorough and patient.

But between paying for my software and actually having it accessible on my computer took an hour and fifteen minutes. That's too long. It should be easier.
"

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Verified
5/5

2022-05-01

Jesus was very polite and very fast and very smooth at resolving my purchase issue regarding Office 2016

"Jesus was very polite and very fast and very smooth at resolving my purchase issue regarding Office 2016 not being suitable for my windows 7 operating system despite the quiz indicating it was. I was able to cancel my order and place an order for an older version of Office 13. "

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