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Verified
5/5

2022-08-19

Microsoft Office

"Best price, easy to order and install."

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Verified
5/5

2022-08-17

Jésus was great!

"Jésus was quick and helpful, fixed everything immediately l."

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Verified
2/5

2022-08-14

What an effort and expense.

"Such a long and arduous event. 5 days later after buying MS office, I finally got it installed after paying 2x. It was MS helped in the end to get it installed. There were errors after errors. SoftwareKeep needs to inform their cutomers from the very beginning to be careful on what they are purchasing, warn them prior to using the product key to check and make sure the product name is what they are asking for. Error after error. Thank you Microsoft for solving the problem and getting my software active and working."

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Verified
5/5

2022-08-06

Eric is a great support

"I just bought the 2021 package for the Mac and Eric was very supportive. First, I had forgotten to add the discount code and he agreed to enter it. Then he walked me through the installation procedure, step by step. Thanks to him I avoided many of the pitfalls that would have affected the installation and caused a lot of grief. Thanks a lot Eric"

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Verified
5/5

2022-08-02

Very good and fast service I appreciated very much

"Very good and fast service I appreciated very much"

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Verified
5/5

2022-08-01

Excellent support

"The technical help from Eric was exceptionally knowledgeable in the help that I required to install my windows 10 software."

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Verified
5/5

2022-07-26

excellent

"Daniel a été très professionnel et attentionné `mes besions. Il avait rapidement la réponse et l'action à faire pour mes besoins. Plus 10 pour daniel Merci"

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Verified
5/5

2022-07-23

Customer support

"Jesus was great today at helping me get my purchase ordered...very responsive & helpful.."

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Verified
5/5

2022-07-18

Solved a download problem

"I was having a problem downloading my software into a VM on my Mac, and Jesus remoted into my system and solved the problem immediately. Super happy with the quick response. - Brent "

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Verified
5/5

2022-07-15

Eric helped me install microsoft office quickly and easily.

"I received a really quick response. It was really convenient"

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Verified
5/5

2022-07-08

Customer service/ Jesús

"I had an issued downloading software. Jesús set what must be a personal record for me for customer service response time in responding to and resolving my issue. "

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Verified
5/5

2022-07-05

Excellent Service.

"I received a really quick response. It was really convenient. "

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Verified
5/5

2022-07-02

Joe was great

"Joe helped me install microsoft office quickly and easily. "

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Verified
5/5

2022-06-24

Excellent service and resolution

"Eric was prompt, courteous and offered the best solution for the circumstance."

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Verified
5/5

2022-06-19

Daniel at Softwarekeep was OUTSTANDING!

"I bought Office 2021 from Softwarekeep and installed it, but it wasn't working. I needed urgent help getting my Office 2021 to work, Excel, to do a work project. I also couldn't properly download files. Daniel stepped in and got everything working, installed Office properly, adjusted my settings to download files and tested files to ensure that my problems were resolved once I left the call. I accidently closed his access to my computer, but he remained calm, professional and kind. He also coordinated access to my computer with a Microsoft rep to resolve the installation of Office and it was absolutely seamless, quick and efficient. Daniel was great - he deserves recognition for a job very well done. Thanks Daniel! Delinda S."

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