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Verified
5/5

2022-08-30

Despite glitches on the Microsoft site, worked like a charm

"This site offered the lowest price I could find for the 2021 version of MS Office for Mac. Payment process was seamless, although there was a brief wait for validation of my c/c information. The only problem occurred when I was redirected to the MS site and got bogged down on a page entitled previous transactions, from which there appeared to be no escape. I somewhat reluctantly started a chat session -- based on my previous experience these could end up taking a lot of time -- but the representative was pretty speedy and the directions he provided both to enable the software download and to deal with some post-download problems (a supposedly required update just resulted in an endless activity wheel)."

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Verified
5/5

2022-08-30

Excellent Customer Service!

"I thought I purchased the wrong version. Order No.***-***-****. Jesus was a pleasure to deal with. He was knowledgeable and very helpful with my questions and concerns. In the end, the version I purchased was enough for our intended purpose. Thanks again Jesus!"

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Verified
5/5

2022-08-29

Fast and effective support

"It took less then a minute for the agent to connect. Eric provide the answers to my query rapidly. Thanks "

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Verified
5/5

2022-08-28

Good experience

"Always hesitant to order from a new seller but Software Keep came through with quick and easy download. Thanks!"

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Verified
3/5

2022-08-27

A bit complicated

"I have to configure a link to microsoft with a gmail adress so i'm on mac and i use icloud mail, it's not simple "

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Verified
5/5

2022-08-25

My go to for standalone licensed software

"Purchased MS Office 2021 Home/Student download for MAC and everything was a breeze from purchase to download, install and activation process. Price was also very competitive with the rebates. I did not need to their contact customer support, instructions provided in the email were straight forward. Thanks SoftwareKeep! I’ll shop here again next time I need a licensed software. "

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Verified
5/5

2022-08-23

Too notch support!!

"The product code didn’t work for my purchase and through a quick, efficient, online chat with tech my issue was resolved in record time!! Great customer service!!"

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Verified
5/5

2022-08-23

Made my day

"I purchased a home - student office package for PC. When I hit the order button, I realized the product did not include Outlook which I needed. I chatted with Jesus who upgraded at no cost my download to include Outlook. A very efficient intervention by Jesus, much appreciated. I'll be back to Softwarekeep for sure.
Denis
"

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Verified
5/5

2022-08-23

FANTASTIC

"My experience of requesting a refund was handled with no frustration by Daniel. He was very courteous and kind. I would give him a 10+ out of 10 stars.
"

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Verified
4/5

2022-08-23

Positive review.

"Although I am not very tech savvy, I was able to resolve my issues with help from tech support chat. Product installed thanks to these guys. "

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Verified
1/5

2022-08-23

havent received the product key

"STILL HAVE NOT RECIEVED THE PRODUCT KEY"

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Verified
5/5

2022-08-22

Windows 8.1 software problem

"I purchased Windows 10 software to upgrade my laptop so I could continue to run Office. After multiple attempts to load it, even restoring the laptop to factory settings, I took it into Staples techs for them to do it. They were also unsuccessful and said 8.1 could not be uninstalled. Since Windows 10 needed a clean install, they could not load Windows 10.

Customer service, through Chat, had processed my refund request within minutes, informing me of the process and timeline. Eric then let me know the Office versions 2013 and 2016 would work on 8.1 and I would not have to worry about Office 365 no longer running on my laptop after the end of the year.

Great experience.
"

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Verified
5/5

2022-08-21

Efficient customer service

"I had accidentally got the wrong serial number for the office and Daniel helped me out via 24/7 chat to get me a replacement product key and I was sorted out in 10 mins. Kudos to Daniel."

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Verified
1/5

2022-08-21

The Windows 10

"Windows 10 did not install as it should...I removed Windows 11 and then installed WIndows 10...it did not install...when I do winver it comes up WIndows 11. Windows 11 is not allowing my printer to work and is causing other problems. I do not know what else to do.
Mary Kranenburg
"

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Verified
1/5

2022-08-19

i didnt get anything

"is this a scam give me my product key"

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