"Jesus has superior knowledge of all things IT.
He answered all my questions and advised me on the right course of action whatever the situation was."
"Excellent customer service via online chat with Anne. Fast, knowledgeable, and friendly. Really pleased / grateful!"
"Excellent support from Carl to resolve installation issue of MS Visio with Office 365, very happy"
"The service I received from Jesus was excellent. The replys were almost immediate and to the point. He answered all my questions, checked the status of my order and gave me all the information I needed to complete my download, including very helpful links. I would definitely use your service again. Thank you so much."
"Carl identified that, whilst we had subscribed to Office 2021 when the original had expired, it was being blocked by the fact that the old expired Office had not been removed. He worked hard despite us not being very au fait with requirements, and persisted to get a solution for us.
We were unable to do this without his help.
Many thanks"
"great customer service from jesus! helped me set up my software"
"
Anne was very helpful and patient with troubleshooting microsoft install. "
"Quick and confident service received from Daniel - thank you!"
"Anne was really helpful and solved the problem very quickly. Couldn't be happier!"
"I saw that Softwarekeep marketed themselves as a "Microsoft certified Gold partner" and I purchased Office 2021 Home and Business.
I received Office Professional Plus.
I contacted Microsoft who told me:
"The retailer is actually not a trusted seller of Microsoft and they sell you an incorrect product. This violates the licensing condition." (I have the conversation saved as proof)
After pushing for it, I did get a full refund from Softwarekeep.
"
"i had a problem due to my own impatience and Carl sorted the problem in double quick time. He was efficient, knowledgeable and polite. Carl does a damn good job. thanks again
"
"Joe was very helpful and patient. I was able to install the software successfully with his assistance. "
"So Patient and helpful Jesus was just the best chat agent I have ever had the pleasure of dealing with *****"
"Had to download twice ok now"
"Very helpful and patient!"