Product & services pricing
4.18/5
Chance of future purchase:
4.00/5
Shipping & packaging:
4.19/5
Customer service:
4.38/5
Return/Replacement policy:
3.99/5
Featured Review



ResellerRatings
Verified
5/5

2025-03-25

Thank you David

"Excellent after sales. Top Notch.
"


ResellerRatings
Verified
5/5

2025-03-24

Daniel is a guru!

"I had an issue with my license and I wasn't able to edit any of my Microsoft Office documents. I reached out to SoftwareKeep.com via the chat and got connected to Daniel remotely. Within three minutes, he'd identify the issue, did some backend editing via the Terminal and within minutes I was good to go! Quality support highly recommended!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
5/5

2025-03-24

So Grateful for the HELP!

"Emre did a great job helping me to get my new program installed. It was a little complicated, because the download link in my purchase e-mail did not take me to the right place, but Emre helped me sort it out and it's working fine. I appreciate Emre and your GREAT customer service. "

Overall customer service
Overall product shipping and delivery process

Verified
5/5

2025-03-20

Excellent Support

"Anne stayed with me until the issue was solved. I greatly appreciated her help. I would recommend this company and their support to anyone wanting to install software.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
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Product Returns/Refunds/Exchanges

Verified
5/5

2025-03-18

Fantastic Customer Support

"Paul has been very helpful to resolve a licensing issue. To be honest I did not expect as much help as I got because the date in which I purchased the product was 2 years go, but the level of help I received even after 2 years is unmatched. I highly recommend purchasing through Softwarekeep, not only for the prices but more importanly the customer support."

Pricing of products and services
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2025-03-12

Thank you!

"Thank you Emre for your assistance with my installation."


Verified
1/5

2025-03-11

Softwarekeep sold me a license that cannot be activated and is different from the product I ordered.

"Very bad. I will not order from this website again."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2025-03-10

Good help.

"Telephone # provided with invoice was not functional. Sent an email and got a response from Daniel with a new number to call. After this number rang busy for the fifth time called, I again emailed Daniel and asked that he contact me by phone. He did call about an hour later and assisted me in installing the software purchased. I appreciated the assistance provided by Daniel. Andrew Bemister."

Pricing of products and services

Verified
5/5

2025-03-04

awesome service

"I incorrectly purchased the wrong product and immediately contacted after sales service. Bryan got in touch with me quickly and assured me a refund would be done in 1-2 days. Im really satisfied with the prompt service. Keep up the good work Bryan.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2025-03-05
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you for your review! We’re glad to hear that you’re satisfied with the level of our service! - Chase”


Verified
3/5

2025-03-02

Download was good.

"Download was good, but I had to shut down computer and wait for 2 hours before I could use Powerpoint 2024."

Pricing of products and services
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Overall product shipping and delivery process

5/5

2025-03-02

Services

"I have encountered some technical issues with the 365 and I have dropped an email to the team and they just replied me with say 10 mins or lesser and the issues were solved.

Really impressed by their excellent after sales services and they took their responsibilities in a very serious manner.

Highly recommended.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-03-03
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you for your review! We’re glad to hear that you’re satisfied with the level of our service! - Chase”


Verified
5/5

2025-02-25

great

"all good........................................."


Rep reply posted 2025-02-28
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you for taking the time to share your experience!”


Verified
5/5

2025-02-24

Server update

"I had to reinstall my server. I had an issue with activation. I sent an email and they were prompt in response and my problem was solved."

Pricing of products and services
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Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-02-28
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you for your feedback! Glad to hear that your software is up and running smoothly. We appreciate your business and look forward to helping you with your next purchase! - Chase”


Verified
5/5

2025-02-22

Brilliant service

"Daniel in support was superb. Timely and accurate responses both times Ive really needed him"

Pricing of products and services
Overall customer service
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Verified
5/5

2025-02-22

Delivered what I wanted

"Have ordered from this company before and I will only get Office from here. Customer service is great. "

Pricing of products and services
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Overall customer service
Overall product shipping and delivery process