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Product & services pricing
4.37/5
Chance of future purchase:
4.11/5
Shipping & packaging:
4.08/5
Customer service:
4.56/5
Return/Replacement policy:
3.94/5
Featured Review


Verified
5/5

2024-09-22

The go-to vendor for software!

"I cannot say enough good here. The products sold here are backed by excellent post-sale service. The prices are very reasonable compared to other sellers and one of the few sites where you can still buy the full versions of "stand alone" office suites that don't require a yearly subscription! I have never had any issues with Softwarekeep over the years and will continue to buy from here."

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Rep reply posted 2024-09-24
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you for your feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store. - Chase”


Verified
5/5

2024-09-12

Saving a ton of $$$

"I chose to purchase through SoftwareKeep because so many products are moving to a subscription model. If you simply purchase and install, you only pay once! Compared to paying the same price annually. I paid $130 to own software that charges almost the same price each year. If you do need a ton of licenses for one software, you may not benefit as much or if you have to always have the latest version. Otherwise, this is a great option. There tech support has been amazing too. "

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Rep reply posted 2024-09-24
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, Thank you for your feedback! We’re happy to hear that you’re satisfied with our service, and your purchased software. We look forward to seeing your next purchase!”


Verified
5/5

2024-09-01

Continued purchase

"I keep going back to Softwarekeep for the price and service. Great company."

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Rep reply posted 2024-09-04
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi,

Thank you for your feedback! We’re delighted to hear that you’re satisfied with our service, and we appreciate your purchase from our store.

Chase”


Verified
5/5

2024-08-31

Easy peasy

"This was the second time I purchased software (Microsoft Office Student 2016 and it went smoothly. Thanks"


Rep reply posted 2024-09-01
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hello, Thank you for your positive feedback! - Chase”


Verified
5/5

2024-08-24

Softwarekeep are NOT, absolutely NOT a scam.

"With so many scams on the internet, it is always a bit of a worry before paying for an item. I checked the reviews of Softwarekeep and bought their products. I am 1,000000 % satisfied. Anne and Daniel gave very great time, a mountain of patience and tonnes and tonnes of guidance to us with installing. We know very little about this and was so grateful to the help we got from Anne and her colleagues. I have devoted 40 years into education and was happy with Mac pages for the 13 books I have written, but I needed Windows for a specific reason and WOW the service I got was second to none. "

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Rep reply posted 2024-08-27
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi Roy! We appreciate the time you took to leave us great feedback! Thank you again for reaching out to us! - Chase”


Verified
5/5

2024-08-19

2 Years after purchase still there for me

"I purchased MS Office two years ago but had not been able to redeem the software due to OS upgrade delay. When I went to redeem the codes given did not work. Software Keep was there to help and issued new codes. Thanks team at Software Keep! "

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Rep reply posted 2024-08-27
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, Thank you for leaving us feedback on how we assisted you! We are glad you got your software up and running now! - Chase”


Verified
5/5

2024-08-17

Performance

"The installation process was quick and efficient. Thank you!"

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Rep reply posted 2024-08-19
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hello, thank you for taking the time to provide this feedback. We look forward to your next purchase! - Chase”


Verified
5/5

2024-08-15

Why did I wait?

"Reasonably priced, easy to download, excellent instructions. All that equals one happy non-computer-savvy grandma. I didn’t even need customer service help. "

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Verified
5/5

2024-08-09

Best deal!

"Smooth download and activation of Office. This was the best deal on stand alone office package I could find (that can currently be activated). Thank You!"

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Verified
5/5

2024-08-06

Daniel to the rescue!

"Somehow 2 licenses were charged and I only needed one. Then, the download would not work. Daniel worked TIRELESSY helping me to resolve it. He was SO PATIENT!

All is well.

I always use EK for my software needs.

THANK YOU.
"

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Verified
5/5

2024-07-31

Not bad!

"Installed Windows no problem which usually is not the case using my partition manager for the install to portable solid-state disk. Key was genuine. Windows to Go is working well. Month ago! No blue screens."


Rep reply posted 2024-08-01
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi, thank you for taking the time to share your experience! - Chase”


Verified
5/5

2024-07-29

Great customer service

"My download wasn't working (partly because I wanted to transfer to a different laptop). I contacted customer service and Daniel walked me through the many steps needed to get it to work. He was patient and very helpful until everything was completed. I was very satisfied."

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Rep reply posted 2024-08-01
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hello,

Thank you so much for your positive review! We are thrilled to hear that you had a great experience and found everything to your satisfaction.

- Chase”


Verified
5/5

2024-07-22

Daniel

"Daniel was very accommodating and patient with me as computers are not my strong point.
He was able to walk me through everything I needed to get going and to find what I needed on my computer
Thank you, Daniel
"

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Rep reply posted 2024-07-26
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hello,

Thank you for your feedback and support! We look forward to your next purchase!

- Chase”


Verified
5/5

2024-07-15

One drive and Microsoft office issue

"I called to get help with an error message on my computer that was related to one drive. Daniel did an amazing job of accessing my computer the trouble shooting and problem solving the issue. Everything works perfectly now. Thank you Daniel!"

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Rep reply posted 2024-07-16
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hello, thank you for your feedback! We look forward to your next purchase! - Chase”


Verified
5/5

2024-07-12

Best customer service experience

"I wanted to thank Daniel for the best customer service that I ever had. Very knowledgeable of his stuff and was able to get me up and running in no time. Thank you so much again Daniel!!! "

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Rep reply posted 2024-07-16
A rep from Softwarekeep.com, CustomerSupportTeam, has responded:

“Hi Linda,

Thank you so much for leaving your feedback, we're glad that we were able to assist you!

Chase”