"Was fairly simple to find what i wanted, price seems good, but have yet to install."
"I had a wonderful experience and was helped out very efficiently! "
"I mistakenly ordered the wrong program, but Softwarekeep responded immediately and my money was refunded.
I was so reassured that I'm now ordering the correct program from them.
Totally my mistake, so Softwarekeep's efficient and humane response was all the more appreciated !
"
"I had an issue with a product I acquired in which my money got refunded (not what I wanted). However, after I complained Anne (from customer support) reached out to me. She was very sweet and kind and offered me enough compensation for the trouble."
"Good product! Would definitely recommend!"
"So far, so good, we will see."
"I bought the wrong software so I had to rebuy it but it was my fault"
"Bought an office product which would not activate. Chatted with customer service and they got me activated in just a few minutes. "
"All good, I love when the Cust Service is right there in real-time with competent people, DANIEL ROCKED!"
"I'm so glad there are options to get older subscriptions for cheaper as well as perpetual. I don't use theses programs enough to justify paying full price every year or month. The people are also very responsive if you ever have an issue."
"Prices reasonable when compared with Amazon and even Costco. I referred to the instructions for assistance with downloading the software and did find the instructions helpful."
"The First CD-Key they sent Didn’t Work, the 2nd did. They did send me a second cd-key, rather quickly, after chatting with Customer Service Rep, for a few minutes"
"Legit. Bought 2021 office (home & Student version) and works perfectly"
"I ordered Microsoft Office to install on my new Mac computer, but the version that I downloaded was too old."
"They delivered. The product key connected to my copy of Windows with no problems whatsoever. It arrived quickly in an email. Would buy from them again!"
"It is a great spread sheet to set up and design for what you need"
A rep from Softwarekeep.com, Softwarekeep, has responded:
“Hi,
We are sorry to hear about your recent negative experience with our company, and we appreciate you taking the time to provide us with your feedback. We strive to ensure the utmost satisfaction of our customers, and we take your concerns seriously.
We would like to resolve this matter and provide you with the support you need. We have sent you an email to the address associated with your account, requesting additional details about your experience and offering our assistance. We believe that a more personalized approach will allow us to address your concerns more effectively.
We kindly request you to check your inbox, including the spam folder, and respond to our email at your earliest convenience. Our dedicated support team is eager to assist you and find a satisfactory solution.
Your satisfaction is our top priority, and we are committed to resolving any issues you may have encountered. We value your business and would like to make things right. Please give us the opportunity to investigate further and provide you with the assistance you deserve.
Thank you for your understanding, and we look forward to hearing from you soon.”