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Product & services pricing
4.18/5
Chance of future purchase:
3.96/5
Shipping & packaging:
4.13/5
Customer service:
4.24/5
Return/Replacement policy:
3.79/5
Featured Review


Verified
2/5

2023-03-16

Activation pain.

"Buying was easy. Actual download and activation was a pain in the ???"


Verified
3/5

2023-03-16

Download Took Time

"I had to wait about 3 hours for the download to come through."

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Verified
1/5

2023-03-16

wouldn't download

"logged in but still said no"

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Verified
5/5

2023-03-15

Quick and efficient delivering what I purchased without any hassles.

"Quick and efficient delivering what I purchased without any hassles."


Verified
5/5

2023-03-15

Thanks for the speedy service!!

"Got exactly what I wanted."

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Verified
4/5

2023-03-10

Initially, I had problems downloading my software. the company called me and resolve my issue

"I paid for Microsoft Office Home but when i tried to down load it. i got a message from the reseller that - My e-mail was not recognized. The company called me about a week later and I was able to resolve my issue.

Case number:
PP-R-GRK-475206352

Adam Sokolow
"

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Rep reply posted 2023-03-11
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi,

Thank you for bringing your concerns to our attention. We're glad you already located the email we sent you as we saw the key we sent via email is already coming up as redeemed on Microsoft's website.

Your feedback is incredibly valuable to us, and we would greatly appreciate it if you could revise your review to reflect the positive outcome. We want to make sure that other potential customers have an accurate representation of our product/service, and your revised review would help us achieve that goal. Thank you for your time.”


Verified
2/5

2023-03-14

Did not Receive discount Woman's Day

"I was told the discount would apply to my purchase"


Rep reply posted 2023-03-15
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi,

Thanks for leaving us your feedback, we appreciate and value each and every one's feedback on our products and services.

We are truly sorry to hear you did not receive your discount code. We have applied the discount to your purchase and sent you an email for more information.

Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”


Verified
5/5

2023-03-14

Good Experience

"I bought the single user permanent Microsoft office suite, the license activation code was delivered promptly, and worked without any problem. I was initially skeptical of buying from a reseller because I don't know much about this sort of thing, but am very glad to have received the legitimate software at a great price. Vey happy with the transaction."

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Verified
3/5

2023-03-13

Weird delivery system

"Product key worked, process of getting it was sketchy. Had to wait 30 minutes, got sent an emailed ad first, and then they asked me to check my bank acc for the vender number to confirm the email. I’d much prefer a two-factor auth from a reputable source, but at least I got my product key. "

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Verified
5/5

2023-03-13

Always helpful!

"I've been an occasional software keep customer for over 10 years. You folks are always very helpful!"

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Verified
5/5

2023-03-13

"Fast help and delivery :)"

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Verified
1/5

2023-03-13

false advertising

"This is not compatible with my computer, would like a credit towards the correct product."


Rep reply posted 2023-03-15
A rep from Softwarekeep.com, Softwarekeep, has responded:

“Hi,

Thanks for leaving us your feedback, we appreciate and value each and every one's feedback on our products and services.

We are truly sorry to hear your software is not compatible with your computer. We have refunded your order as requested. We have sent you an email for more information.

Should you have any concerns or questions, please feel free to reach out anytime by replying to the email I sent or contacting us through our hotline or chat support on the website.”


Verified
5/5

2023-03-12

WOW!!

"Absolutely easy, and worked PERFECTLY!! Best kept secret.."

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Verified
5/5

2023-03-12

done&done

"quick and easy
found what i needed
"

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Verified
4/5

2023-03-12

Windows ugrade

"Upgraded my old pc from wides 7 to windows 10, wasn’t easy needed to get help, but once downloaded works great, Thankyou"

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