"You can read the entire review with details on TrustPilot... The short version is that they do some things well, but my experience overall was not handled in a professional manner so I ended up asking for them to cancel the order and give me a refund. Which they did."

"My computer didn't have a Zip file opener. It took me quite a while to figure out this was a Zip file. That information from you would have been of great help.
"

"Daniel was very helpful in resolving my Product Key issue. Thanks so much!"

"Product came super quickly and just as promised. Everything worked perfectly. I could not be happier. "

"I was extremely pleased with their service and the speed in handling my purchase. Will recommend to anyone interested in new software to Gino further than Softwarekeep."

"Both links provided did not work and there was no response except to ask for more information. I new as soon as there were problems I had just lost my money. I was never able to use the product key. Lesson learned, money lost."

"I was very pleased with my online experience with Softwarekeep.com. The pricing was reasonable and the software I purchased through Softwarekeep was everything it was advertised to be."

"Was encountered with windows activation after purchasing the windows 11 key. Daniel assisted me all the steps and resolved the issue quickly.

Good customer support

Thanks Daniel once again for your great support"

"I had troubles with my activation of MS Access. Some kind of glitch with Microsoft I guess. I saw the "activate by telephone" but shied away from it. Daniel emailed me step-by-step instructions which was a great help. The phone activation all automated which was a relief. Anywho...all is just ducky now. If you have problems - don't give up; they will help you!"

"Got an email within 30 min with Key. "

"I wasn't able to install the CAL for 1 User with my Windows Server Standard 2022, after I'd upgraded it from 2019 a couple of weeks ago. However, Joe connected to me and tried to see if there was a possible fix for a couple of hours while nteracting with me, but that was not possible. He did indicate that a refund for the product key would happen, which was very good to hear for him about it and it was very helpful of him to work with me. The refund to my Paypal occured a couple of days later (04/10/23), which was nice to see, then the paypal removal of that cost in my bank happened later (04/14/23). Hopefully a resell by y'all of this product key to someone else has success."

"Really spent a lot of time trying to resolve my issues."

"Daniel was so patient, helpful and kind!! He made my frustration completely go away and now I’m ready to creat a great power point for a business meeting tomorrow!!"

"Microsoft Office 2021 disappeared from my Mac when deleted Microsoft because it kept wanting me to pay for Office 365.

I chatted with the Software Store (aka Software Keep) where I had bought it but that did not help me. Then Daniel from Software Store phoned me and talked me through how to go to Microsoft's web site and sign in and it showed the product I had bought and I could re download it and it works as it should without trying to make me buy a subscription. Daniel said if it happens again after Software Updates or whatever, to call them again and they will fix it again. I had resigned myself to making do with freeware because I wasn't paying for Office again! I am very appreciative of Daniel's help."

"satisfied and for now everything is fine"