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Verified
5/5

2011-12-14

"Great price and product arrived quickly. Would purchase from again."

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Verified
5/5

2011-12-06

"I had an amazing experience with Software Media. They are really top-notch with phenomenal customer service. I ordered an Adobe Master Collection but was unable to install it for several months due to my PC needing upgrades. When I finally got around to installing it, I discovered it wouldn't upgrade with the upgrade key they had given me. I called their customer service, nervous they wouldn't help me because I was so far out of the guarantee window, but they made it right.

They overnighted a copy of the newest version that WOULD upgrade from the key they gave me, and everythin worked perfectly. The whole thing was just a slight hiccup, but they made it right, even though I was WAY outside of the guarantee window. I will totally buy all my software from Software Media from here on out.
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Verified
5/5

2011-12-05

"Softwaremedia was great to deal with. Shipment came faster than expected. Would definitely purchase from them again."

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Verified
5/5

2011-11-28

"This is the first time I have ordered from this company. I found the pricing exceptional and an excellent product was received promptly. I am glad I found it!"

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Verified
5/5

2011-11-28

"Awesome service will be a return shopper!"

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Verified
5/5

2011-11-24

"I was very pleased with the speed and efficiency in fulfilling my order."

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Verified
5/5

2011-11-10

"The experience was great, will be ordering more in the future."

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Verified
4/5

2011-11-09

"I'm really satisfied with my purchase and the delivery was prompt."

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Verified
5/5

2011-10-31

"Awesome! The Best! Fast Shipping! Would buy from again!"

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Verified
5/5

2011-10-30

"The order system was easy to use and search. Orders shipped quickly and represented a good value. An easier method to directly track shipping progress would be a plus. Overall, I am very satisfied. "

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Verified
5/5

2011-10-29

"Great deal. Fast shipping. Would recommend to everyone. "

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Verified
5/5

2011-10-07

"Good prices. Reasonably fast, free delivery. Software was legit and fully functional. Would do business with them again. "

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Verified
1/5

2011-09-27

"Terrible service. Ordered a product and was called the next day to verify information. I was called again the next week to verify the same information, meaning they did not ship the product yet."

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Verified
4/5

2011-09-26

"Overall, it was an acceptable transaction. However, due to a "system glitch" when I placed my order, I saw someone else's name and address as the "bill to" portion of my bill. To me, that's a pretty significant breach of information.

That issue aside, I chose economy shipping on an order placed on a Sunday. The package was shipped Tuesday via FedEx Ground, and it made it about 1000 miles for delivery Friday. When I called to express some concern over their "glitch", they said "if you wanted it shipped sooner, you should have chosen Standard Shipping." Forget the fact that I saw someone else's name and address on my invoice for 2 days....

Even with the issues, they're legitimate, and I did order another software product from them today.

One thing to consider is that if you go straight to their web site, the prices are significantly higher than if you search for the product name using something like PriceGrabber. Same company and product web page, very different price.
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Verified
5/5

2011-09-22

"This place is great!! I get all my software from them."

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